General Manager

Job description

Company Description

Pullman Luang Prabang

Hotels combining lifestyle and design, for business and leisure

Situated 10 minutes from downtown Luang Prabang in a charming mountain setting, the newly opened Pullman Luang Prabang sprawls over 16 hectares of landscaped gardens. It is the nearest resort to Kuang Si Waterfalls and Bear Rescue Centre.

Pullman Luang Prabang is the biggest resort in Luang Prabang with 123 spacious rooms. Each room features lofty vaulted ceilings and streamlined design, complimentary wi-fi, and a furnished balcony that looks out onto views of rice paddy fields. Pullman Luang Prabang features a vast lakefront all-day dining restaurant, lobby lounge and cool pool bar that serves a mix of international and local dishes with ingredients sourced from the resort's own organic farm.

Job Description

This position is responsible for the short and long term planning as well as the day-to-day management of hotel operations to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.

The General Manager recommends the hotel’s budget, marketing and business strategies and manages within approved plans and objectives. He/she is responsible for the direct supervision of the hotel’s executive committee and the indirect supervision of all hotel employees. The General Manager has ultimate responsibility for the overall satisfaction and achievement of the hotel’s goals.

Qualifications

·  Minimum 6 years of operational management experience or at least 3 years of experience in a similar capacity with proven records and good understanding of the market
·  High degree of professionalism with strong understanding of hotel operations and business acumen
·  Excellent reading, writing and oral proficiency in English language and Chinese
·  Fluency in a second language preferred
·  Strong working knowledge of MS Excel, Word, & PowerPoint

Additional Information

https://www.pullman-luangprabang.com/