Front Office Trainee

Job description

Company Description

Join  us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

Let your passion shine as Front Office Intern

Belong in a place where you can be yourself and love what you do. Join our hotel community/ us and we will support you to realise your potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special and we will do the same for you.
Job description

A career that lets your passion shine
During your internship, you will have the opportunity to perform all Front Desk Agents tasks –from the checklist to check-in’s, check out's, using the property management system Opera and dealing with all sorts of guest requests. By working closely with our Guest Relations, Butler and Concierge teams you gain an all-rounded knowledge of the Rooms Division part of the hotel. Come join our international and ambitious Front Office team and become part of a Magnifique service experience.

What we offer
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.

Our team is young and full with passion and motivation. The Grand highly values personal and professional growth, therefore, we have a full time trainings manager who contributes do your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross trainings in different departments to broaden your hotel knowledge.

The internship allowance is €600 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen.

Do you like to go out for dinner and drinks? Good! You get a discount up to 50% in selected restaurants and bars in 4 or 5 star hotels in Amsterdam.

What you will bring to the role

·  You are enrolled in a hospitality study
·  You speak Dutch and English, both on a business level
·  You are flexible, motivated and stress-resident

About our hotel
Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique setting. Being part of Accor, a French hotel chain, enables us to combine the historical flair of the building with modern design, and luxurious service. For further details, feel free to check out our website and follow us on Social Media.

Apply now
We are looking forward to receiving your application. Don't hesitate to reach out to me via gillian.fletcher@sofitel.com or +31 (0)20 555 3 194.

Qualifications

What you will bring to the role

·  You are enrolled in a hospitality study
·  You speak Dutch and English, both on a business level
·  You are flexible, motivated and stress-resident