Front Office All Rounder

Job description

Company Description

Ibis Melbourne Glen Waverley  is situated 25 minutes east of Melbourne CBD and it offers 155 rooms, Ibis Kitchen & Bar, and 4 flexible meeting rooms catering from 4 delegates up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington Peninsula and Phillip Island.

Job Description

·  Undertake receptionist duties to welcoming our guests to the hotel and inform them of facilities.
·  Accurately check in/out guests using property management system.
·  Ensure all guest enquiries and requests are attended to correctly and efficiently.
·  Practice accurate transitions handling of credit cards, cash and company accounts.
·  Operating the telephones including transferring incoming calls to the appropriate person in order to ensure all internal and external requests are attended to in a timely manner.

Qualifications

·  Excellent communication, interpersonal and time management skills.
·  A friendly and positive can-do attitude who enjoys working in a team.
·  A passion for the hospitality industry with a drive to deliver exceptional customer satisfaction.
·  The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.

Additional Information

Why Work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS

Benefits:

·  Be a part of a global hospitality company and explore Accor’s limitless possibilities
·  On-the-job training and mentorship
·  Accessing pathways for career advancement and personal development within Accor
·  Enjoy exclusive Accor discounts and global benefits