Food & Beverage Sales

Job description

Company Description

In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital’s must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta’s largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Job Description

Key Responsibilities:

Sales & Business Development:

 

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Proactively monitor and analyze competitor activities to identify market trends and opportunities

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Develop and maintain a robust database of social events, corporate functions, and potential hamper clients

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Strategically grow sales for F&B outlets (restaurant, bar, lounge) and banquet/events

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Conduct regular market research to identify new business opportunities and emerging trends in the F&B industry

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Develop and implement innovative sales strategies to increase revenue across all F&B channels

 

Client Relationship Management:

 

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Maintain excellent relationships with existing corporate and individual clients

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Develop and implement a client retention program to ensure long-term loyalty

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Conduct regular client satisfaction surveys and address any concerns promptly

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Create personalized experiences for VIP clients to enhance their loyalty and increase repeat business

 

Event Coordination:

 

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Liaise with clients on event requirements, from menu selection to venue setup and special requests

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Collaborate with the culinary team to create customized menus that meet client preferences and dietary requirements

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Coordinate with internal departments to ensure seamless execution of events

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Conduct post-event evaluations and implement improvements based on feedback

 

Revenue & Target Achievement:

 

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Meet and exceed monthly and yearly revenue targets set by the Assistant DOFB

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Develop and maintain a sales pipeline to ensure consistent revenue growth

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Identify upselling and cross-selling opportunities to maximize revenue per client

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Prepare and present regular sales reports and forecasts to management

 

Collaboration & Strategy:

 

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Participate in weekly sales meetings and brainstorming sessions with marketing for F&B campaigns

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Collaborate with the marketing team to develop targeted promotional materials and campaigns

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Work closely with the operations team to ensure alignment between sales promises and service delivery

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Contribute to the development of annual business plans and budgets for the F&B department

 

Industry Knowledge & Professional Development:

 

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Stay updated on industry trends, competitor offerings, and market dynamics

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Attend relevant trade shows, networking events, and industry conferences to expand professional network and gather market intelligence

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Continuously enhance product knowledge of F&B offerings, including menu items, wine lists, and special promotions

 

Qualifications

Requirements:

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Bachelor's degree in Hospitality, Business, or a related field.

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Minimum 2 years of experience in F&B or event sales, preferably in a 4- or 5-star hotel environment.

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Strong knowledge of Jakarta’s corporate and social event market is a plus.

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Excellent communication, negotiation, and presentation skills.

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Proficiency in English and Bahasa Indonesia, both spoken and written.

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Well-groomed, dynamic, and client-focused with a passion for hospitality.

Additional Information

Why Join Us?

·  Opportunity to be part of a leading international hospitality brand.
·  Career growth and development within Accor Hotels.
·  Dynamic and supportive work environment.