Director of Sales

Job description

Company Description

SO/ Sotogrande es un homenaje a la moda y el diseño, la gastronomía, el bienestar y el golf en la costa andaluza. Rodeado de verdes colinas y valles con vistas al Mediterráneo, SO/ Sotogrande Spa & Golf Resort se encuentra en un enclave único. El resort ha recuperado el espíritu acogedor y la esencia del antiguo Cortijo de Santa María de la Higuera, convirtiéndolo en un lugar idílico donde familias y amigos celebran la vida, disfrutan de la serenidad y de un estilo de vida saludable y contemporáneo juntos.

Es el destino preferido en la Costa del Sol para los amantes del golf, ya que goza de una ubicación privilegiada rodeado de los 7 mejores campos de golf de Europa. Cuenta con 152 habitaciones y 36 suites e instalaciones excepcionales entre las que se puede disfrutar de: 3 piscinas al aire libre, jardines privados, Kid's Club, 3.500 m2 de spa y fitness y luminosas salas de eventos con vistas. Su oferta gastronómica se compone de 5 restaurantes y bares, donde se puede disfrutar de los sabores tradicionales de Andalucía, propuestas con una visión renovada y cócteles de autor.

Job Description

•  Demonstrate leadership in the field of hospitality and ensure consistent, high-quality service at all stages of hotel sales;
•  Ensure that the products and services offered to guests meet or exceed their expectations;
•  Provide loyal and attentive service to clients to develop long-term relationships and achieve business growth;
•  Participate in annual business planning, forecasting, meetings with stakeholders, system trainings, report analysis, and profit and loss management;
•  Hold meetings with clients to identify their needs and provide recommendations on products and services aligned with their goals;
•  Discuss strategies and prepare action plans aimed at increasing sales and enhancing customer satisfaction;
•  Monitor competitors’ activities to identify new business opportunities and areas for improvement in existing operations;
•  Develop and implement sales strategies focused on new products, services, and markets;
•  Organize promotional events to increase sales potential and generate interest in products;
•  Provide and implement suggestions to improve existing systems and internal procedures;
•  Actively participate in budget analysis, preparation of annual budget plans, and expense planning;
•  Lead the preparation, updating, and communication of departmental guidelines and procedure documents to staff;
•  Update quarterly action plans and financial objectives to achieve established sales targets;
•  Ensure timely and accurate sharing of information regarding events and group reservations with relevant departments;
•  Define and implement effective strategies to achieve annual sales goals;
•  Build and develop mutually beneficial partnerships with local and governmental suppliers to optimize revenues.

Qualifications

·  •  Higher education (a degree in Tourism and Hotel Management is preferred);
•  Relevant experience in a similar position;
•  Proficiency in Opera PMS Software, Opera Sales & Catering / Opera Sales Force Automation, Property Manager, and Microsoft Windows programs;
•  Ability to stay calm, composed, and attentive to guests’ needs at all times;
•  Adherence to professional telephone etiquette standards;
•  Fluent in Spanish and English, 
•  Ability to work independently and effectively as part of a team in a fast-paced environment;
•  Dynamic personality with a strong willingness to learn;
•  Strong sales and presentation skills;
•  Ability to manage multiple tasks simultaneously;
•  Management experience is considered an advantage;
•  Strong analytical, organizational, and creative thinking skills.

Additional Information

·  Atractivo plan de incentivos.
·  Importantes descuentos en servicios hoteleros.
·  Descuentos en hoteles del grupo Accor y empresas colaboradoras.