Conference & Events Sales Executive
Mandurah (Mandurah)
Job description
Company Description
“Hospitality is a work of Heart” at The Sebel Mandurah. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.
ALL about us:
The Sebel Mandurah , part of the Accor Group, is only an hours’ drive from Perth CBD and is located on the edge of Mandjar Bay. The hotel offers a spacious and beautifully appointed guestrooms and One-bedroom apartments as well as excellent conferencing facilities with access to restaurants on our doorstep along the Mandurah Boardwalk.
We are currently seeking an experienced Events and Groups Sales Executive to join our small dedicated conferencing team in a full-time capacity.
Job Description
You will be responsible for all event and group enquiries and bookings within the hotel. Your responsibilities will include, but are not limited to the following:
· Respond proactively to sales opportunities to effectively manage all leads via phone, email, website and walk in clients.
· Provide detailed conference, event and group proposals and contracts accurately in a timely manner.
· Liaising with event and group organisers to establish day to day needs and special requirements.
· Compilation of event orders, floor plans and other documents required for the smooth running of all groups.
· Communicating with staff to ensure all function rooms are set up as per function sheets.
· Assist the Food and Beverages Manager in the follow up of all guest comments, requests and complaints.
· Managing rooming list and accommodation inventory in conjunction with the group requirements.
· Liaising with Front Office and Housekeeping to ensuring accurate accommodation requirements.
· Preparation of accounts including but not limited to deposits and final group invoice payments.
· Prompt organisation of site inspections and famils for prospective and current clients.
· Conduct weekly briefing handover meetings.
· Managing equipment needs and all equipment is in full working order at all times.
Qualifications
To be successful for this role, you will need to have 1-2 years' experience within the conference and events sector with exposure to reactive and/or proactive sales and demonstrate a genuine passion for Conference, Events and Groups. Strong communication skills and the ability to adapt and engage a team is what sets you apart from others.
Additional Information
Why work for Accor? Glad you asked!
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
Immediate access to global accommodation and F&B discounts
#LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
YOU MUST HAVE VALID AUSTRALIAN WORKING RIGHTS AS WE CANNOT PROVIDE SPONSORSHIP.