Chief Steward

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

The Chief Steward is responsible for leading the full stewarding operation of a large-scale, multi-outlet F&B environment . This role ensures world-class hygiene, sanitation, equipment management, and cost control in line with Rixos brand standards, Vietnamese regulations and international food safety requirements.

This is a hands-on leadership role — visible on the floor, firm on standards and sharp on numbers.

 

Key Responsibilities

Operational Leadership

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Lead and manage the stewarding department across all kitchens, outlets, banquets, and back-of-house areas

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Ensure continuous supply of clean, safe, and well-maintained equipment for all F&B operations

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Oversee night cleaning, deep cleaning schedules, waste management, and back-of-house organisation

Hygiene, Safety & Compliance

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Enforce strict compliance with Vietnam food safety laws, HACCP, and Rixos hygiene standards

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Work closely with the Executive Chef and F&B leadership on audits and inspections

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Maintain high standards in food production, storage, waste handling, and chemical usage

Cost Control & Asset Management

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Control stewarding payroll, breakages, chemical consumption, and operating expenses

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Manage inventories, par stocks, and equipment lifecycle (including FF&E)

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Support budgeting, forecasting, and annual inventory exercises

People Leadership

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Lead, train, schedule, and develop a large stewarding team

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Drive performance, accountability, and a positive working culture

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Conduct appraisals, coaching, and succession planning

Collaboration & Standards

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Partner closely with Kitchen, F&B, Housekeeping, Engineering, and Purchasing

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Ensure all Rixos brand standards, rituals, and operational manuals are implemented and upheld

Qualifications

· 
Proven experience as Chief Steward in a large hotel or resort with high-volume F&B

· 
Strong knowledge of HACCP, food safety, hygiene, and sanitation standards

· 
Solid financial acumen: cost control, inventory control

· 
Confident leader with hands-on operational presence

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Ability to work within Vietnam’s regulatory context

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Fluent English required; Vietnamese language skills are a strong advantage

Additional Information

·  The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
·  The ability to challenge the norm and work in an environment that is both creative and rewarding.
·  Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
·  A competitive package and plenty of development opportunities.