Assistant Manager Sales

Job description

Job Description

Reporting to Sales Manager, responsibilities and essential job functions include but are not limited to the following:

·  Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
·  Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel’s clients are, how they normally arrive in the city, etc.
·  Go on sales trip to promote and solicit business for the hotel.
·  Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.
·  Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management.
·  Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food & Beverage sales within the community.
·  Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints.
·  Direct, supervise and administer all personnel within the Sales Department.
·  Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the Hotel’s facilities, announce a special event, promote the credit card, etc.

Qualifications

·  Degree or Diploma in Hotel Management
·  Proven experience in catering sales or the hospitality industry
·  Strong communication and negotiation skills, with the ability to build and maintain client relationships
·  Proficiency in catering management software and MS Office Suite
·  In-depth knowledge of food and beverage trends, catering operations, and event planning
·  Excellent organizational and multitasking abilities, with a keen eye for detail
·  Demonstrated success in achieving sales targets and growing client accounts
·  Strong problem-solving skills and the ability to think on your feet in a fast-paced environment
·  Flexibility to work evenings, weekends, and holidays as required
·  Team player with a customer-focused mindset and a passion for delivering exceptional events