Bellman

Job description

Company Description

OUR COMMITMENT TO DIVERSITY & INCLUSION:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

WHY WORK FOR ACCOR?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit   https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

·  Greet and welcome guests.
·  Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
·  Maintain VIP/Group and individual arrivals reports.
·  Attend to inquiries and provide accurate information to guests.
·  Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
·  Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.

Qualifications

 

·  Ability to focus attention on guest needs, remaining calm and courteous at all times
·  At least 1 year experience working on a similar role.
·  Hospitality background is preferred. 
·  Fluency in English; additional languages are a plus.