Beach Club Operation Manager

Job description

Company Description

Tucked away amidst verdant tropical gardens with expansive views of the Indian Ocean, Grand Seminyak embodies the essence of the boutique resort experience. Unwind in artfully crafted suites, indulge in contemporary dining experiences, rejuvenate by the shoreline infinity pool, and bask on your private balcony, capturing the mesmerizing horizon.

 

 

Job Description

Operational Excellence & Guest Experience

·  Oversee the daily operations of the beach club, including F&B, entertainment, and guest services.
·  Ensure an exceptional guest experience by maintaining high service standards and a welcoming ambiance.
·  Lead, train, and mentor the team to provide outstanding service and maintain brand standards.
·  Monitor and manage guest feedback, promptly addressing concerns to enhance satisfaction

Revenue & Business Performance

·  Develop and execute strategies to maximize revenue through F&B sales, events, and promotions.
·  Analyse financial performance, control costs, and optimize profitability.
·  Implement upselling techniques and ensure strong guest engagement.
·  Collaborate with marketing to create campaigns that drive footfall and sales.

Team Leadership & Staff Development

·  Recruit, train, and manage a high-performing team, ensuring strong teamwork and motivation.
·  Conduct regular performance reviews and provide continuous coaching and development.
·  Maintain efficient staffing levels and ensure smooth shift operations.

Music & Entertainment Management - In coordination with the Director of Music & Entertainment

·  Plan and execute events, DJ performances, themed parties, and other guest experiences.
·  Work closely with entertainment providers, ensuring alignment with brand identity.
·  Manage logistics, setup, and coordination of beach club events.

Health, Safety & Compliance

·  Ensure compliance with all health, safety, and sanitation regulations.
·  Maintain a clean, well-maintained, and aesthetically appealing beach club environment.
·  In collaboration with the Chief Security, implement and oversee emergency and security procedures

Qualifications

·  A minimum of 3 years of experience managing beach clubs or day clubs is required, as well as a track record of success in operations management. 
·  Leader with proven leadership ability and confidence, passionately motivated, and able to work in a team environment.
·  Ability to manage multiple priorities, coordinate business operations, and maintain efficiency.
·  Proven understanding of financial management principles, including budgeting, revenue management, and cost control.
·  Excellent communication skills as well as excellent customer service skills.
·  Knowledge of industry regulations and safety standards.
·  Results and service oriented with an eye for details.
·  Experience with marketing and promotional strategies that drive attendance and revenue growth.
·  Extensive experience in event planning and implementation, including parties, entertainment programs.
·  Excellent verbal and written communication skills in English (additional languages are a plus).
·  Open for Indonesian citizen only and preferably Bali domiciled.

Additional Information

What’s In It for You

·  Lots of opportunity to progress and switch it up as part of a global family of brands.
·  Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
·  Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
·  The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture