Bartender

Job description

Company Description

Mercure Chennai Sriperumbudur

Hotel for travellers looking for local and authentic experiences.

Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.

Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.

Job Description

·  Ensure that the bar is set according to standards and procedures.
·  Greet all guests warmly upon first contact.
·  Take down food and beverage orders from guests and ensure that the orders are correct.
·  Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature.
·  Try to remember individual guest’s names and their preferences to extend a personalized service.
·  Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
·  Obtain guests’ feedback during operations to ensure satisfaction.
·  Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments.
·  Thank all patrons for patronizing the outlet upon their departure.
·  Clear and tidy up bar counter after the departure of the patrons as quickly as possible.
·  Report any complaints, incidents or other irregularities to management.
·  Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
·  Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
·  Prepare garnishes for operation.
·  Clean and maintain all operational equipment.
·  Practice appropriate and effective measures to improve control of costs.

Qualifications

·  Secondary / High school education
·  Additional certification(s) in Food & Beverage will be an advantage
·  Minimum 1 year of relevant experience in a similar capacity
·  Good reading, writing and oral proficiency in English language