Banquet Supervisor

Job description

Company Description

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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Job Description

Banquet Supervisor

If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C.

Reporting to the Banquet Director/Manager, the Banquet Supervisor coordinates and supervises the activities of the banquet wait-staff and set-up personnel to ensure that all banquet functions take place on time and according to guest’s requests. 

WHAT'S IN IT FOR YOU:

·  Competitive Salary
·  Paid Time Off
·  Medical, Dental and Vision Insurance, 401K
·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities 

Rate of pay: $14.00-18.00 per hour plus gratuities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·  Reviews banquet functions for particular shift, ensures adequate staffing levels, supplies, and checks for special needs or arrangements.  Prepares daily assignment sheets for all banquet personnel and leads pre-shift meeting before any events.
·  Ensures that all Banquet Colleagues follow Fairmont Standards of Service and rules of conduct. Contributes to Colleagues training, development, and coaching as needed.
·  Participates in the Hotel’s Service Principles process and supports staff participation in order to foster continuous improvement throughout the hotel.
·  Communicates and document promptly all Guests and colleagues inquire, opportunities, Feedback, and other important items using the proper communication procedures including log Book and Pass On reports and colleagues files.
·  Coordinates with kitchen regarding the food preparation and timeliness and with Beverage Supervisor regarding bar requirements to make sure all are according to specifications. 
·  Confers with the host of the function on any last minute arrangements, coordinates with kitchen in providing for extra or decreased number of covers when necessary, and accommodates guest needs efficiently to ensure satisfaction. 
·  Ensures that all meeting rooms are set up with proper amenities and that function rooms are cleaned, refreshed and/or reset during function breaks.
·  Supervises meeting room setup for the following shift to ensure proper and complete setup as required.
·  Prepares banquet checks at the end of functions and ensures accuracy; participates in the weekly payroll process. 
·  Attends Daily BEO meetings, Pre-Cons, and other Banquet related meetings as needed.
·  Additional duties and responsibilities may be assigned as directed by the Banquet Director.

Qualifications

BASIC QUALIFICATIONS:

·  Bachelors Degree in Hotel/Restaurant Management, Business or equivalent experience.
·  3-5 years experience in food service operations.
·  1-2 years in high volume, quality banquet operation.
·  Technical knowledge of overall food service operations.
·  Knowledge of all different types and styles of service.
·  ABRA License
·  Ability to think and act independently, provide leadership and direction, and handle multiple tasks at one time
·  Excellent communication skills, both verbal and written.
·  Ability to work with numbers.
·  Basic Computer skills required including Word and Excel.
·  Fluent in English
·  While performing the duties of this job, the employee is regularly required to stand and/or walk
·  The employee must regularly lift and/or move up to 25 pounds 
·  High energy level; friendly; outgoing; team player, good organizational skills; salesmanship

Additional Information

Your team and working environment:
- The Fairmont Washington, D.C. is perfectly positioned between the White House and historic Georgetown. From our reimagined and vibrant lobby to the unrivaled courtyard, our hotel provides the ideal backdrop for world travelers, meaningful meetings, and lifelong memories. Our diverse colleagues take pride in delivering memorable experiences with inspiration rooted in the genuine connections we build.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.