Assistant Server - Library Bar (Part Time)

Job description

Company Description

For over 95 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.

Job Description

The Assistant Server’s focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold: to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period. The Assistant Server will be an integral part of the Library Bar team, working towards the common goal of exceeding the expectations of all that come to dine at the Library Bar.

·  To report for duty punctually, in full uniform according to appearance and grooming standards.
·  To promote and maintain a positive working relationship at all time with all the Colleagues of the Library Bar and Royal York Hotel.
·  To demonstrate a complete understanding of the Library Bar policies, procedures and set service standards as outlined in the Royal York Colleague Handbook.
·  To demonstrate a complete knowledge and understanding of all steps of services and duties and perform them to the set standards as out lined in the Job Task Checklist.
·  To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.
·  To follow all of safety and sanitation policies when handling food and beverage.
·  Attend pre-shift, weekly and monthly meetings to continually improve the guest’s experience.
·  To understand how to operate all the equipment used in the outlet.
·  To fully understand and follow the hotel’s recycling program and procedures.
·  To actively participate in all health and safety procedures for the Library Bar and Hotel.
·  To follow all of safety and sanitation policies when handling food and beverage.
·  Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Library Bar

Qualifications

·  Previous work experience in a restaurant/food and beverage setting
·  Excellent interpersonal skills and a team player attitude
·  Smart Serve training program certification an asset
·  Must be age of majority to serve alcoholic beverages
·  OTEC certificate and asset
·  Flexibility with shifts dependent on business demands
·  Willingness to learn new concepts and ideas

Additional Information

What is in it for you:

·  Employee benefit card offering discounted rates in Accor worldwide
·  Complimentary hot or cold shift meals
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
·  Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
·  Complimentary dry cleaning of business attire
·  Paid time off including vacation, sick and statutory holidays