Duty Manager

Job description

Company Description

Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.

Job Description

We are looking for an experienced Front Office professional to join our team. Reporting to the Rooms Division Manager, you will: 

·  Lead a shift of Front Office professionals, ensuring our guest's experience is at the forefront at all times
·  Assist in developing, implementing and maintaining procedures for the Department and fostering a focus on guest engagement
·  Assist with the management of the team including training and development, ensuring the team’s success
·  Handle complex guest queries and feedback

Qualifications

A qualification in hotel or hospitality management will be highly regarded.

Software

Previous experience with a PMS is essential (Opera is desirable).

Additional Information

Benefits
An opportunity to be with world’s preferred hospitality company

Captivating and rewarding experience working alongside passionate professionals

Range of exclusive Heartist Benefits

Develop your talent through learning programs by Academy Accor.