Assistant General Manager F/M/X

Job description

Company Description

Join Our Team as Assistant Manager at Ibis Styles London Ealing!

 

Are you a driven and ambitious hospitality professional ready for your next challenge? Ibis Styles London Ealing is looking for a rising star to join our team as Assistant Manager.

Our vibrant 120-room hotel based on Cinema Theme is perfectly situated in the heart of Ealing, just a 6-minute walk from the Elizabeth Line, with easy access to Ealing Broadway Shopping Centre and direct connections to Paddington.

This is a hands-on role for a passionate leader who thrives on delivering exceptional guest experiences and leads by example in maintaining and elevating brand standards.

Job Description

WHAT WE ARE SEEKING:

·  Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service
·  You convey the hotel’s brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations
·  Build strong guest relationships by anticipating needs and resolving complaints efficiently.
·  Providing guidance, supporting training and leading the team

YOUR SKILLS AND EXPERIENCE INCLUDE:

·  Have previous experience in a similar related role in a hotel.
·  Be hands-on, enthusiastic, and passionate about delivering a high level of guest service.
·  Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop.
·  Be solution-driven, autonomous, and confident in your decision-making.
·  Possess excellent communication and financial skills.

WHAT IS IN IT FOR YOU:

You'll become part of a high-performing team that excels in customer service.

·  Competitive salary
·  Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
·  Discounted hotel rates all over the world in Accor Hotels
·  Continuously learn and develop yourself with our Accor Academy
·  Support your wellbeing in your professional and personal lives
·  Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

How to apply: send your Cover letter and CV to sylvie.gallon@accor.com

Qualifications

*Relevant hotel management or supervisory experience. 
*Must be highly motivated and demonstrate a desire for achievement
*Exceptional guest service skills
*Word and Excel knowledge
 

Additional Information

Experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Hotel Managed