Logistics Expert
Sofia, BULGARIA Marketing
Job description
Are you looking for a career development in a multinational environment?
Do you want to enrich your knowledge and skills in the field of logistics of Volvo new trucks?
Are you passionate about supporting customers and colleagues, and working in a team?
We are looking for a Logistics Еxpert for our new truck sales operations in Bulgaria.
Who Are We?
In Volvo Trucks we believe that it’s the people who make the difference and we value diversity and inclusiveness to make us stronger and better. The engagement and passion to support our customers set us apart from others that want to be like us. Our technologies set the standards.
What is the Job?
As a Logistics Expert you will be responsible for the total order-to-delivery process.
You will play a vital role in the activities and processes that help the sales organization run effectively and efficiently in order to support business strategies and objectives.
Your contribution will be essential for the customers’ success and satisfaction.
Your core responsibilities will include:
• Secure ordering process from down payment to start up production
• Update the production program
• Issue invoices, delivery and registration documents needed in accordance with country specific legal rules
• Ensure the transportation of the trucks from the factory/bodybuilder, follows the agreed terms of delivery and informs the sales staff accordingly
• Register new customers and maintain the customer database
• Support the sales representatives with regard to regular reports and documentation
• Support the Sales manager and CFO with regard to monthly and quarterly forecasts
• Perform root cause analysis of issues and implement corrective actions
Are you passionate about customer service and needs?
To be successful in this role, you must have a drive to proactively address customer needs and feel accountable about the quality of the service. You will need to effectively work in teams and fast-paced environment and must have good time management skills.
You also need the following...
You’ll be a counterpart of colleagues from all levels within and outside the company, so you’ll need excellent communication skills, including fluency in oral and written English. You will also need strong experience with MS office (focus on Excel) and with database programs.
Education & Experience:
University degree preferably with technical or economic background, experience in providing customer and/or technical support is a plus.
We offer:
Competitive compensation and continuous competence development, dynamic and challenging work with broad portfolio of products and latest technologies, different teams, local and international networking,
… and so much more!
We look forward to meeting you!
HR Business partner: Desislava Ivanova, Hiring Manager: Ivan Zanzov
Deadline for applications: February 14, 2025
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Job Category: Sales & Services
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 17153