Head of CDC Gent

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Introduction

Service Operations & Technology (SO&T) is the Volvo Group organization that secures and develops the service operations and technical solutions our customers depend on every day, worldwide, for all Volvo Group brands. We sit at the heart of the Volvo Group’s service ambition, enabling uptime, profitability, and sustainable growth for our customers. As the world around us changes rapidly, services are becoming one of the most strategic growth areas for the Volvo Group.

 

SO&T turns this momentum into action by translating strategy into concrete solutions and reliable operations. With a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data‑driven services.

 

Resilience and sustainability are embedded in everything we do. We design and run robust, digitally and AI‑enabled processes and systems that strengthen the end‑to‑end value chain, increase flexibility, and ensure we are ready whenever our customers need us. At the same time, we actively support the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.

 

Joining SO&T means joining a diverse, collaborative community that is passionate about developing the Volvo Group’s service business and turning strategy into real impact – every decision, every investment, every step forward.

 

This is us – your new colleagues

 

In Ghent, Belgium, you will find the Volvo Group’s largest central distribution center (CDC), serving primarily Volvo Trucks, Volvo Penta, and Volvo Construction Equipment. This high‑performing, complex operation is ready for your leadership. Together with an experienced management team, you will lead an organization of approximately 800 employees. You will inspire performance with passion and guide the transformation towards the future with a clear vision. The regional management team is looking forward to welcoming you. As one team, we manage the service parts value chain in Europe for Volvo brands and nurture a high‑performance culture based on Volvo Group values.

 

Your mission as Director of CDC Ghent

 

Build strong relationships

·  You play a key role in the end‑to‑end supply chain, from suppliers to dealers, within SO&T.
·  You lead by example, encouraging your teams to collaborate closely with their SO&T colleagues across Europe and globally, ensuring a smooth, “end‑to‑end” flow.
·  You actively lead the social dialogue in Ghent in close partnership with trade union representatives, focusing strongly on care for our people and on steering strategic investments that prepare the organization for the future.

Deliver results

·  You are ultimately accountable for the results and performance of the CDC Ghent towards dealers and Volvo Group brands.
·  You continuously improve the competitiveness of the CDC across all key dimensions: Safety, Quality, Delivery, Cost, Environment, and People.
·  You leverage the Volvo Production System (VPS) and a continuous improvement mindset to drive sustainable performance.

Develop processes and people

·  Within SO&T we have implemented a “lead distribution center” concept to standardize processes and pursue world‑class performance. Your team plays a central role in developing, implementing, and sharing best practices.
·  You ensure a safe working environment where people can perform at their best.
·  You develop your teams, create engagement, and foster motivation, always striving for open and respectful dialogue for all employees.
·  You are an active listener who builds trust and communicates transparently, always adapting your message to your audience.
·  You are a natural relationship builder – and this makes you a strong and credible communicator.

 

Are you the one?

 

As Director of the Central Distribution Center Ghent, you are responsible for operations, results, and leadership culture. You further build a high‑performance culture by:

·  Focusing on clear, measurable results
·  Helping your people succeed and grow
·  Providing opportunities for learning and development
·  Putting safety first as the foundation of great performance
·  Driving continuous improvement and encouraging learning and development

 

 

A perfect match?

 

·  Proven experience in driving change, setting ambitious targets, and motivating teams and individuals to deliver beyond their comfort zones – while building a positive working climate aligned with Volvo Group values and the Volvo Group Code of Conduct.
·  Solid management experience in different leadership roles; international and multicultural business exposure is a strong advantage.
·  An inspiring leadership style, with a clear vision and strong communication skills.
·  Successful experience in at least one of the following areas: Aftermarket, Manufacturing, or Logistics.
·  A strong sense of accountability and responsibility for the business, with a clear commitment to delivering results.
·  High personal credibility and integrity.
·  A university degree in engineering, business administration, or a related field.

Why join us?

 

·  A pivotal leadership role in the largest Volvo Group central distribution center worldwide.
·  The opportunity to shape the future of our European parts distribution network and contribute directly to the Volvo Group’s transformation in sustainability and services.
·  A collaborative, international environment where your ideas, leadership, and values truly matter.

Apply now?

 

If you recognize yourself in this description and you are ready to lead one of Volvo Group’s most critical logistics hubs into the future, we would love to hear from you.

For questions about the position, you can contact:

·  Vice President SO&T Gent & EU: Peter Devos
·  Director HR SO&T Gent & EU: Andreas Hammar

We value your data privacy and therefore do not accept applications via mail. 

 

Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

 

Trucks Technology & Industrial Division  hire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need. 
Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we’ll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow. 

Job Category:  Supply Chain & Logistics

Organization:  Trucks Technology & Industrial

Travel Required:  Occasional Travel

Requisition ID:  27385