User Research Analyst [Internship] (f/m/d)

Job description

Ubisoft is a leading producer, publisher and distributor of interactive entertainment products worldwide and has grown considerably through a strong and diversified line-up of products and partnerships. Ubisoft has development studios in 28 countries and sells video games in more than 55 countries around the globe. We are committed to delivering high-quality, cutting-edge video game titles to players. In our German offices in Düsseldorf, Mainz and Berlin, we are working on brands like “Tom Clancy’s Rainbow Six Siege”, "Far Cry", "James Cameron's Avatar", “Beyond Good & Evil 2", "Ubisoft Escape Games", “The Settlers”, “Anno” and many more.

We are now accepting applications for User Research Intern.

This person supports the preparing and running of studies assessing the usability and appreciation of our games in order to validate the game design. This includes supporting the preparation of the study protocol, data collection tools, data analysis, interpreting and reporting this data to answer the various objectives and needs of the production teams and the studio.

Core responsibilities:

·  Support the selection of an appropriate methodology, definition of test measures, and creation of relevant tools in order to evaluate if the players’ experience is in line with the design intentions of the various productions;
·  Efficiently analyse multiple sources of data (including observation, telemetry, etc.) and provide valuable and actionable insights on players’ experience;
·  Identify and use the most optimal data visualization methods to present the findings (graphs, tables, etc.);
·  Elaborate study reports and present the findings destined for production teams, brand management and high management;
·  Assume any other related duties.

No experience is necessary for this position however the candidate must meet the following requirements:

·  Applicant must have an ongoing studying in ergonomics, HCI, cognitive psychology or any other relevant training or experience.
·  Excellent research skills (develop appropriate methods to answer research objectives, conduct appropriate analyses and communicate findings efficiently);
·  Be proactive, innovative and autonomous;
·  Be organized and able to manage multiple projects simultaneously.
·  Being able to handle customer contacts during tests including interviewing skills.
·  Excellent written and oral communication skills in German and English (French is an asset)
·  Good knowledge of qualitative and quantitative research methods and tools;
·  Master Office suite;
·  Good knowledge of the videogame industry;

Bonus skills but not mandatory:

·  Statistic knowledge and use of statistics programs (e.g. R)
·  Experience in game design

 

We offer:

·  Relocation Support:  We offer financial support in form of a cash allowance and assistance with accommodation search and settle-in support via our relocation partner, for international candidates we offer visa assistance.

·  26 Days Paid Vacation Per Year.  Additionally, you will get half a day off on Christmas Eve and New Year’s Eve and approximately 11 bank holidays in the NRW region.

·  Flexible Working Hours : We have core working times between 10:00 AM – 04:00 PM and the distribution of the other hours is up to you.

·  Company Pension Scheme . We offer an attractive scheme through salary sacrificing in which the employer also matches contributions 

·  Up to 350€ Childcare Support  per child per month. In addition, we also offer 5 ‘care for ill children days’ per child per year.

·  Discounted Games . We regularly order Ubisoft Games for super cheap prices for our employees.

·  Gym Subsidy.  We contribute 50% (up to a maximum amount of 25€) towards the monthly cost of a gym membership of your choice.
·  Monthly Mobility Budget . 80€ per month that can be used on bicycle lease, parking spot rental or public transportation ticket.

 

If you want to grow with us and enjoy the game industry, we look forward to receiving your application including your availability, motivation and salary expectations.

For further information please check www.bluebyte.de and www.ubisoft.com.

 

Ubisoft Blue Byte GmbH 
Studio Düsseldorf
Luise-Rainer Str. 7
40235 Düsseldorf

Geschäftsführer: Yves Guillemot
Sitz der Gesellschaft: Düsseldorf
Amtsgericht Düsseldorf HRB Nr. 51772