Job description

TJX Australia

At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

POSITION TITLE

Workforce Planning Analyst

DIVISION

TJX Australia 

Location

Mascot Home Office

REPORTS TO

Workforce Manager

KEY ACCOUNTABILITY

The Workforce Planning Analyst is responsible for maintaining accurate data for stores, processing center and field loss prevention with scheduling and timekeeping applications. Working within the Store Operations team, this position will analyse scheduling and timekeeping data to identify opportunities and work back with the relevant stakeholders to support with education. The Workforce Planning Analyst will have a key role in analytics and metrics that provide insight to business leaders on where opportunities in scheduling and timekeeping exists.

POSITION KEY RESPONSIBILITIES

Stakeholder Communication

• Act as the primary contact for stores, processing centre and field loss prevention partners for scheduling and timekeeping support.
• Represent the Workforce Management team at departmental meetings on a needs basis.

Scheduling and Rostering Support

• Help develop and maintain schedules to ensure adequate coverage, monitor adherence, and flag discrepancies.
• Post weekly schedules and oversee timecard approvals.
• Partner with Line Managers and HR on scheduling challenges, time and attendance issues, and system updates
• In conjunction with the Workforce Manager supports and creates tools for best practices, system updates, and new initiatives.
• Review and input change of contract information into the time and attendance system.

Compliance and Documentation

• Actively partner with Payroll and Human Resources to ensure compliance with legislation, policy, and procedures.
• Conduct fortnightly timecard audits, report on approval timeliness, and follow up with Managers
• Ensure planning activities comply with labour laws, enterprise agreements, and internal policies. Maintain documentation of planning processes and decisions.
• Conduct fortnightly compliance audits to confirm schedules align with contracts or approved variations.

• Gather and maintain workforce data such as headcount, turnover, absenteeism, and recruitment metrics. Assist in analysing trends to support workforce planning decisions.
• Support Workforce Manager in forecasting staffing needs based on historical data and business trends. Contribute to demand modelling and scenario planning.
• Prepare regular reports and dashboards on workforce metrics. Ensure data accuracy and timely delivery of reports to stakeholders.
• Update workforce planning tools and databases. Assist in the implementation and testing of new planning software or updates.

IDEAL EDUCATION / QUALIFICATIONS / COMPETENCIES

• High level of attention to detail
• Strong critical thinking and problem-solving skills
• Excellent interpersonal skills
• Excellent written and verbal skills
• Team player who can demonstrate initiative
• Ability to multi-task, prioritise and work to deadlines

·Experience with scheduling and timekeeping applications

·Strong computer skills (including Excel at the intermediate level).

Knowledge of associate relations policies/procedures and Federal/St

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

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