70344-LP Customer Service Associate
Marietta (Cobb) Marketing
Job description
Loss Prevention Customer
Service Associate
Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.
Responsibilities:
·
Provides prompt, courteous and knowledgeable service to internal and external customers
·
Engages customers, providing support and creating a positive shopping environment
·
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
·
Observes proper checkout procedures for customers and Associates
·
Communicates shrink-related concerns to Store Management and Loss Prevention
·
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
·
Coordinates and executes shrink-related activities in partnership with Store Management
·
Supports and participates in store shrink reduction goals and programs
·
Promotes a culture of honesty and integrity; maintains confidentiality
·
Encourages Associate use of shrink reduction resources
·
Promotes safety awareness and supports maintenance of a risk-free environment
·
Follows through on commitments; accomplishes goals with minimum supervision
·
Adheres to all labor laws, policies, and procedures
·
Performs other duties as assigned
Requirements:
·
Excellent communication skills and sound judgment
·
Ability to respond appropriately to changes in direction or unexpected situations
·
Team player, working effectively with peers and supervisors to accomplish tasks
·
Able to work a flexible schedule to support business needs
·
0-2 years retail or security experience
Loss Prevention Customer Service Associate
Nearest Major Market: Atlanta
Job Segment: Loss Prevention, Customer Service, Security