Delivery Manager Hispam

Job description

AREA DESCRIPTION

The Telco industry, under the leadership of José María Álvarez Pallete, chairman of Telefonica, is opening its networks to third party developers to give them access to Telco capabilities through APIs.

This enables Applications to control key functionality of the network, such as specialized Quality of Service (low latency, etc.), Location, Identity, Messaging, etc. This move not only allows for greater flexibility and innovation within the industry, but also provides Telcos with a new source of revenue.

The Open Gateway area in Telefonica is part of the Chief Digital Officer Unit, reporting directly to the president. Our objective is to create new revenues for the Telefonica Operating Businesses (countries) by exposing internal telco capabilities to developers through APIs. We create APIs, Services & Tools that help developers control and obtain information from the network and other Telco systems.

We work with other Telcos to standardize these APIs. We partner with Hyperscalers to enable developers to access the APIs in their familiar cloud environments. We also collaborate with Integrators to add our API portfolio to their technological toolset. And we work with internal Telefonica units to expose the APIs through the Telefonica Kernel platform, and to foster the consumption of the APIs to develop internal services at a fraction of the cost.

 

MISSION

The main goal of the position is to ensure that the APIs, Services and Tools designed by the Product Management team are deployed in the production environments of the OBs. “Make strategy a reality” and transform the core of Telefonica and the whole Telco industry.

 

MAIN DUTIES & RESPONSIBILITIES

·  Bring Open Gateway to Hispam
·  Build the local vision, monitor, and measure the success of the Open Gateway APIs/Services and define processes to deliver local roadmap aligned with global teams.
·  Define the local vision of the Open Gateway project with local areas, identifying risks and dependencies to ensure compliance with the expected time plans.
·  Management of the legal, privacy, security, billing tracks coordinating the local legal, business and management areas.
·  Implementation of the Open Gateway Delivery Process in an assigned OB to ensure deliveries in bi-monthly releases.
·  Support to the Engineering and Operations areas of the OB, communicating the scope and definition of processes.
·  Clearly communicates up to date project information in collaboration with OB Product Manager and PMO.
·  Alignment and coordination between multiple local units, both operational and business, facilitating communication between them.
·  Responsible for weekly OB report for main stakeholders.

 

NATURE OF PROBLEMS & CHALLENGES

·  Keep and E2E view of a very complex project with multiple stakeholders.
·  Prevent misunderstandings, weak commitments, or outright procrastination from any team involved.
·  Maintain the spirit of collaboration, trust, and teamwork with global and local teams.
·  Ensure appropriate coordination and communication with relevant teams and cross functional stakeholders.
·  Address barriers through problem solving and coordination with stakeholders.

 

EDUCATION REQUIRED

Preferably, but not required, MSc/BSc degree in Computer Science, Telecommunication Engineering, Industrial Engineering or related technical field.

Degrees in Business Administration, Marketing or Law are also welcomed if the candidate has substantial experience with technical products.

 

KNOWLEDGE AND SKILLS

·  Ability to communicate clearly with management.
·  Ability to focus on the most important matters.
·  Strong network of Telefónica stakeholders, mostly with OBs.
·  Deep knowledge of the way Telefonica operates at a practical level.
·  Empathy to understand other teams’ constraints and work around them.
·  Creativity to suggest solutions to project roadblocks.
·  Manage uncertainty and can navigate the unknown.
·  Resilient, needs to understand the challenges of working within and with big organizations.
·  Driven, self-motivated, results oriented.
·  Teamwork, enjoy working together and open to share ideas/support.

 

PROFESSIONAL EXPERIENCE

+2 years of experience in managing projects, preferability involving several countries and global units

 

LANGUAGES

·  Fluent in Spanish and English.
·  Portuguese or German will be a plus.

 

If you join us, we offer you. ..

·  Work in a dynamic team and be part of challenging projects that will allow you to play a leading role in the transformation of the company.
·  An interesting package of social benefits (luncheon vouchers, health, life and accident insurance, pension plan, flexible compensation plan...).
·  A flexible working environment with hybrid models of face-to-face and telecommuting.
·  Access to a wide range of continuous learning opportunities for you to grow with us.
·  Participate in volunteering programmes, social actions, international mobility, off-site...

 

#UnidadesGlobales #CDO #OpenGateway

 

If you join Telefónica
You join almost 100 years of history, a team of 106 nationalities present in more than 35 countries. You join a team that works to connect people wherever they are, without borders. A team that is leading the digital revolution with the enthusiasm of the first day in all our businesses, creating the best digital ecosystem for our clients: Network, IoT, Cloud, Cybersecurity, Innovation, etc. At Telefónica you have everything you need to create the best version of yourself. We need people like you to join this great challenge, who want to create the Telefónica of tomorrow.

At Telefónica we are committed to new ways of working and we are leaders in the implementation of Digital Disconnection under the "Disconnect to Reconnect" principle.
You join a company whose activity is governed by its code of ethics, Our Responsible Business Principles. We are looking for people who identify with them, who help us make decisions based on integrity, commitment and transparency and who are committed to ethical management, promoting fairer and more sustainable social and environmental development.

 

#WeAreInclusive
We strongly believe diverse and inclusive teams become more innovative and they achieve improved results. Telefonica aims to promote and guarantee a place for everyone, just the way we are: gender, age range, sexual orientation and/or identity, culture, creed, disability or any other personal condition.