Lead project manager/ Senior consultant

Job description

À propos

Mercateam has proven in the last 4 years its aptitude to bring a bright answer to new big challenges faced by the industry:

·  an aging workforce;
·  a high turnover;
·  increasingly sophisticated and technological machines and data proliferation;

which are changing the composition of the manufacturing labor force and how work gets done.
As a result, manufacturers face an urgent imperative to help less experienced workers build knowledge and capabilities, and take advantage of data through collaboration.

Mercateam has built its solution hand in hand with top manufacturers to bring employees into Industry 4.0 and bridge the gap between investments made in machines and in operational workforce and its development.
We have developed a SaaS solution based on the latest technologies for mapping skills on production sites and organize know-how.

This has led to a number of other key features managed by Mercateam, including:

·  smart planning of work assignments under constraints;
·  a training module adapted to the operational workforce;
·  a workforce strategic planning.

Mercateam had a strong commercial track record in the last 3 years and supports over 150 industrial sites, among which LVMH, Andros, Richemond, Dior, LISI, Collins Aerospace, etc… in 12 different countries, with his 360 industrial workforce-centric solution.

Mercateam’s ambition is to become the European leader in blue-collar management over the next three years.

Descriptif du poste

Mercateam is the platform manufacturers use to digitalize their industrial know-how - skills, certifications, training, workforce planning - and turn it into measurable operational performance on the shop floor. Every month, dozens of top industrial sites go live with us. We're scaling fast and moving to an AI-native platform, where deployment plays a central role: we build and prove the value our clients get.

The role: Senior Implementation Consultant / Project Manager (evolving toward Forward Deployed Engineer)

You'll lead our most complex, multi-site deployments end to end, and grow into a Forward Deployed Engineer profile, contributing your expertise to build the technical and AI muscle that makes deployments faster and more scalable.

What you'll do

1. Consulting & delivery

· 
Lead complex, multi-site deployments end to end: analyze client processes (as-is to-be), train users on Mercateam, secure go-live, then hand over to Customer Success.

· 
Run on-site workshops in plants to frame high-value use cases and set the KPI baseline and target outcomes.

· 
Support clients as they restructure and evolve their know-how management processes (change management).

· 
Turn field learnings into reusable playbooks.

2. Technical configuration

· 
Configure the platform and integrate client data to fit each context.

· 
Increasingly, help build the "last mile" that makes deployments scale: automations, API-based integrations, lightweight prototypes, and AI where it adds real value.

· 
Ensure clean, reliable data as the foundation for measurable outcomes.

3. Industrial expertise

· 
Apply extensive industrial knowledge to tailor deployments to each manufacturing setting.

· 
Promote industry best practices and standards to enhance efficiency and adoption.

· 
Visit client sites in France and abroad (2-3 times a month, for 2–3 days each) for on-site support and insight.

Profil recherché

What you have

· 
5+ years in B2B SaaS deployment, implementation, or technical consulting - in an industrial context is a plus.

· 
Excellent client and stakeholder management; structured, autonomous, strong ownership.

· 
Engineering degree or technical background.

· 
Comfort with data and a genuine appetite for automation and AI.

· 
Good knowledge of the industrial / manufacturing sector.

· 
Fluent French and English.

Nice to have

· 
Spanish is a strong plus

· 
No-code tools (Make, n8n, Lovable ...)

· 
SQL

Process de recrutement

· 
15 min HR call

· 
Interview with Léa, Head of Implementation

· 
On-site case study + team fit

· 
Final interview with Adrien, CEO

· 
Reference Call

We are an equal opportunity employer that values diversity and inclusion. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All qualified applicants will receive consideration for employment.

Informations complémentaires

·  Type de contrat : CDI
·  Date de début : 01 novembre 2026
·  Lieu : Paris
·  Niveau d'études : Bac +3
·  Expérience : > 5 ans
·  Télétravail partiel possible
·  Salaire : entre 50000 et 60000 / an