Technical support engineer H/M

Job description

Technical support engineer H/M

Job field : Industrial Engineering

Location : Queretaro , Mexico

Contract type : Permanent

Contract duration : Full-time

Required degree : Bachelor's Degree

Required experience : More than 3 years

Professional status : Professional, Engineer & Manager

Spoken language(s) :

English Fluent

French Beginner

# SHOP I-155705

Apply with one click Any questions ?

Job Description

Provides technical support to any flow within the Shop, related to the engine and its components. It is the contact and link between

OEM and the Shop to accomplish the following: clarify criteria, obtain repairs, conduct improvement methods by monitoring CSC

cases based on OEM instructions, Customers and Aeronautical Authorities.

Complementary Description

Provides answer to technical inquiries from Operations (NC, ANDON, etc) related to the product.

Gives support to technical inquiries from internal areas (Repairs, Inspection, Configuration, Purchasing, etc).

Creates technical reports for investigation engines.

Does analysis and proposal of instructions for reworks on the Shop Visit.

Participates in preparation meetings for engine's induction to provide technical feedback on instructions.

It is required Shift Role

Job Requirements

Aeronautical Engineer, Mechanical Engineer, Mechatronic Engineer, Industrial Engineer, any other related careers.

Experience in customer technical support.

But what else? (advantages, specific features, etc.)

NA

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance, reliability and environmental compliance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets.

·  CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE Aerospace

Locate your future workplace

El Para-so - Chichimequillas - E.C., Coyotillos, El Marques76278

Queretaro

Mexico

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.