Front Desk & Service Coordinator (all genders)

Job description

As a key member of the global Safran Group, Safran Helicopter Engines Germany stands as a center of excellence for helicopter engine innovation, serving Central, Northern and Eastern Europe as well as Central Asia. Our employees of 78 highly skilled professionals from over 15 nations combine advanced technological expertise with deep industry experience to deliver reliable and high-performance engine solutions. These engines power critical missions across a wide range of applications, including emergency services and defense operations.

Our new HanSafran facility in Norderstedt, covering 6,000 m², shows our strong commitment to sustainability and climate-neutral operations. Safran Helicopter Engines Germany continues to focus on innovation, quality and customer satisfaction, aiming to be a leader in the aerospace industry. Our mission: To keep our customers flying!


Currently, we are looking for you as

Front Desk & Service Coordinator (all genders)

Unlimited - Full Time - 40 hour-contract


Your responsibilities:

Front Desk and Office Organization:
* Be the first point of contact in our brand-new office entrance at "HanSafran", creating a welcoming atmosphere for our visitors, business partners and employees.
* Keep communication flowing by managing and directing calls, emails and correspondence with ease and professionalism.
* Bring people together by coordinating and organizing meetings and events.
* Prepare and maintain our meeting rooms to ensure everything runs smoothly and professionally.

Workflow & Support Management:
* Handle travel expense reports and support fleet management with an eye for details.
* Provide reliable administrative support in all Health, Safety & Environment (HSE) matters, helping to keep our workplace safe and compliant.
* Manage visitor access controls & ID distributions, using security systems to ensure a safe and secure operating office.
* Be a support in the facility supplier's coordination and monitoring.

Material Management and Purchasing:
* Manage office supplies and support purchasing and supplier management to simplify daily operations.

Your new Tasks:

Reception and Office Organization:

* Professional management of the reception area as the first point of contact for visitors, business partners and employees
* Processing and forwarding mails, letters and phone calls
* Planning and organizing meetings and events
* Preparation and equipping our conference rooms

Administrative Support:

* Processing travel expense reports and fleet management
* Administrative support in the field of HSE
* Management of analog and digital filing systems

Material Management and Purchasing:

* Responsibility for ordering and managing office supplies
* Supporting purchasing processes and supplier management

Desired profile

Your skills & qualifications:

* Having completed a commercial training or an equivalent qualification, you ideally bring some hands-on experience from a similar role.
* Switching between German and English written or spoken, you've got it covered.
* You are confident working with Office365 and ideally experienced with SAP/ ERP systems.
* Driven by a service-oriented mindset, you like to find practical solutions and keep things running in an organized, structured way.
* First experiences in procurement, security, facility and safety processes add valuable expertise.

About SAFRAN

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.