Field Service Technician 2 ($1,500 Hiring Bonus)

Job description

Field Service Technician 2 ($1,500 Hiring Bonus)

Company : Safran Seats

Job field : Customer services and support

Location : Ladson , South Carolina , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : High School Diploma/GED Equivalent

Required experience : First experience

Professional status : Technician

Spoken language(s) :

English Fluent

Salary range : market rate

# 2025-154936

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Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). In this role, you'll play a pivotal part in providing on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. This position handles moderately complex issues and problems and refers more highly complex issues to higher-level technicians. Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, “We did that”.

Main Function Responsibilities

A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.

B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given.

C) Sustains a high quality level of workmanship at all times.

D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers.

E) Maintain a good rapport with Air Framer personnel and customers.

F) Follow Safran /Air Framer safety guidelines or processes established by the organization at all times.

G) Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran.

H) Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities.

I) Attend Safran daily standup/tie-in meeting.

J) Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year.

K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis.

L) Performs other duties as assigned.

Job Requirements

A. Education & Qualification:

• High School Diploma or equivalent required. Associates Degree in a related technical field preferred.

B. Work Experience - Technical knowledge:

• At least 2 years of Field Service experience related to troubleshooting and repairs required.

C. Professional Skills:

• Natural mechanical ability with hand and power tools

• Basic working knowledge of CMM's, Engineering Drawing's and other technical documents.

• Basic computer knowledge and have some familiarity with MS office applications.

• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.

• Valid driver's license and the ability to obtain a passport.

D. Behavioral Skills:

• Ability to work efficiently under stressful situations.

• Follows instructions and complete jobs in a timely manner.

• Customer service is essential for this job and the employee must have excellent communication skills, verbally and hand written.

• Must have the availability to work various hours, after hours and weekend as needed.

• Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.

• Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.

• Must have the ability to generate written communication and to operate required office equipment.

• Ability to read and review written communication.

• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

E. Desirable Aspects:

• Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.

• Demonstrated participation in continuous improvement efforts

• Clear written and verbal communication

Physical Demands: This position requires extended periods of sitting while working with computers and viewing computer monitors and other office equipment. Finger dexterity needed in using misc. office equipment such as telephone, computer and copy machine, etc. Bending, stooping, reaching, and lifting up to approximately twenty pounds are required during tasks related to the job

Work environment: The work environment includes office setting with moderate office noise

Travel: International and/or Domestic travel required; Approximately 2-4 weeks per year

"Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status."

Candidates applying must be legally authorized to work in the United States without sponsorship. We are unable to provide visa sponsorship for this position.

Locate your future workplace

8351 Palmetto Commerce Parkway, Suite 10729456

Ladson

South Carolina United States

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.