VIP Guest Database Coordinator - Richemont - London

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

YOUR MISSION

To contribute to the development, coordination and implementation of the Guest Experience programme (specifically focusing on event marketing and VIP relations) across the Richemont Group Events’ projects and activations.

KEY RESPONSIBILITIES

Contribute to the development of marketing collateral including establishing timelines, securing resources, checking and editing copy for online and printed marketing material. Including Event App content, invitations, guest packs, menus, packaging, posters, etc.
Collaborate with creative teams to produce a wide range of marketing materials within brand guidelines.
Coordinate the creation of design elements for all projects by effectively prioritizing, multi-tasking and monitoring all marketing assets (including print advertisements, digital banners, web content, videos, etc.) within tight deadlines with strict compliance.
Support team with the creation, production and development of digital tools for activations and events, including the creation of digital registration forms, database project set up, and development of event Apps, including their testing, trouble shooting and deployment.
Support in assessing the effectiveness of initiatives and conducting post-event reports.
Development and production of presentations and proposals.
Assist with recording and collating information and assets for post event reporting
Contribute to the coordination of the financial process including tracking expenses and processing supplier invoices
Contribute to specific areas to be identified on an event-by-event basis (see annual projects)

KEY ANNUAL PROJECTS

Alfred Dunhill Links Championship
Richemont Global Management Conference

WHAT WILL MAKE YOU SUCCESSFUL

Bachelor’s Degree or equivalent required
Proven experience in a similar role (Marketing Database Coordinator, CRM Coordinator or similar)
Experience with VIP clients in luxury industry is a must (retail, hospitality, concierge agencies, etc.)
Strong organisational skills: demonstrated ability to prioritise tasks, meet deadlines and manage multiple projects
Team player, able to step up and support colleagues at all times
Strong communication skills, able to adapt communication style to a variety of stakeholders
Fluent in English (both written and spoken)
Excellent computer skills to include text editing tools, database management systems including marketing data
Software: Microsoft 365 Office pack; Adobe Suite, including Photoshop, illustration and InDesign; Canva; Vimeo

#Richemont #WeCraftTheFuture

Offers “Richemont”

Job description