Strategic Vendors Contract Lead

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

HOW WILL YOU MAKE AN IMPACT?

Richemont Group Technology collaborates with vendors and partners to continuously develop a state-of-the-art technology capability to fuel the Group’s growth. Focusing on strategic vendors, Richemont is looking into the vendors’ strategy and management to strengthen its performance adopting new ways of working.

We are seeking a highly motivated Contract Lead to join Richemont’s Technology department, more specifically to join Strategic Vendor Management Office (“SVO”) and be dedicated mainly to Professional Services Strategic Vendors: in this role you will be asked to support the design and secure the execution of the Professional Services Strategic Vendors strategy and relationship management throughout the entire contract lifecycle, securing innovation, service excellence and driving performance optimizations while mitigating risks, in close collaboration with the Strategic Vendors Management lead, the executive leadership and other Group functions. The role will report to the Strategic Vendors Senior Manager, it is full-time and based in Geneva.

Key Responsibilities include:

Vendors strategy design

• Support the design of short-term and long-term strategic vendor plans.

Vendors relationship

• Execute and support the designed governance to address framework agreements execution and adherence, business reviews preparation, business development opportunities, change requests, conflict resolutions and escalations.
• Secure and support effective governance execution, including instances set up (such as regular operational alignment meetings), documentation preparation and management, follow ups.

Contract Management

• Support draft/review/negotiation and manage some major contracts for IT professional services (either Build or Run contracts), ensuring alignment with stakeholders and legal requirements.
• Ensure vendor compliance with contractual obligations (including financial and performance adherence to the contract), manage issues and support escalations.

Performance and compliance

• Track and assess vendors performance against SLAs and KPIs, coordinate performance reviews and track improvement plans, in line with defined governance.
• Contribute to MSA governance and end-of-year/start-of-year contractual commitments.

Data Management and Reporting

• Coordinate and support data collection from vendors and/or internal stakeholders, upload them into the appropriate SVO dashboards.
• Support evolution/design of SVO dashboards and corresponding reports.

Stakeholder Engagement

• Collaborate with internal Technology stakeholders, including procurement, P2P and other central functions, Regions and Maisons across the vendors strategy design, execution and development.

Trends and innovation

• Support the Strategic Vendor Management department in monitoring and reporting on market trends and identify emerging vendors and capabilities to support the Group continuous innovation.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

The role requires proven experience and maturity in the below skills:

• Bachelor's Degree or higher in business, legal or information technology.
• Extensive IT Contract Lifecycle Management (7-10+ years managing complex IT contracts, especially for professional services and outsourcing agreements).
• Deep understanding of contract structures, legal language and commercial terms.
• Demonstrated experience collaborating cross-functionally with Tech, Procurement, Finance and Legal teams.
• Track record of negotiating favourable contract terms and proactively identifying and supporting financial and operational risks’ mitigation.
• Hands-on experience in RFP/RFI processes, vendor selection and contract management.
• Experience managing contract steering cost-effectiveness, delivery milestones/acceptance process and KPIs.
• Excellent communication and interpersonal skills.
• Excellent analytical, problem-solving, project management and organizational skills.
• Effective written and verbal communication skills.
• Advanced level with Microsoft Office Suite (Excel proficiency).
• Fluency in English, French is an asset.

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