Salon Manager

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Salon Manager, Les Jardins Secrets – Raffles Hotel

Who are we?    

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.

At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

You have a previous experience in the luxury industry (retail, hospitality).

You have a strong sense of client services and hospitality.

You are a dynamic, flexible, communicative, detail oriented and attentive person.

You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.

You are comfortable in a retail environment in front of an international clientele.

You are looking for a team adventure focused on the needs and satisfaction of our customers.

Your master several languages, including English.

What are we expecting from you?

As the Salon Manager, you will be responsible to welcome local and international clients of Van Cleef & Arpels and to create experiences like no others across the Maison.

Leading and developing a talented team of Salon ambassadors, you will be responsible for the overall management and enhancement of Salon, with the main objective of managing a one-of-a-kind worldwide destination for local and international clients of Van Cleef & Arpels. 

As a Salon Manager, one must be a true leader in the boutique, sharing the Van Cleef & Arpels values with the teams and acting as an Ambassador of the Maison at all times.

You are tasked to develop partnerships with commercial third parties and a strong internal and external network to promote the Salon.

In your role, you will be a close collaborator to Van Cleef & Arpels boutique teams, and various departments within the Maison and external partners.

You will be also in charge of the Operations for the Salon and to ensure compliance with Richemont and Van Cleef & Arpels policies.

More than a role…. We recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet our Salon Manager and Retail Director, SEA.

Otherwise, you will receive an email to inform you that your application has not been successful.