Junior Watch Technician

Job description

MAIN PURPOSE

Report directly to Customer Service Supervisor, to deliver excellent service quality on watch repairs and other related matters

 

 

KEY RESPONSIBILITIES:

·  To deliver excellent service quality meeting customer needs.
·  To keep work environment and equipment in good condition to carry out repair work effectively.
·  To do technical evaluation for watches (regardless of brands within Richemont group).
·  To complete the repairs for authorized watch or non-watch in a timely fashion
·  After repair, ensure that used spare parts are in the same pouch for the watch.
·  To follow defined interventions and repair flows
·  To do quality control checks after repairs
·  Do stock count when required
·  Ensure spare part kits have sufficient spare parts
·  If and when necessary, to attend event requested by brand and/or conduct/assist masterclass by brand.
·  Do polishing of watch if required.

 

 

QUALIFICATIONS:

·  Keen interest in watchmaking with technical background
·  Experience in watch repairs skills will be an advantage
·  Well-organized and detail-oriented
·  Possess good communication and listening skills, computer skills is a plus
·  Self-motivated, positive and reliable
·  Hunger for personal growth and development