Greeter (1 year contract)
Kuala Lumpur, MALAYSIA Sales
Job description
We are looking for a Greeter to join us at our Cartier boutiques to be the face of our Maison and to effectively contribute to the success of our brand. If you have a heart for luxury jewellery and passionate in serving people, we welcome you to apply now!
HOW WILL YOU MAKE AN IMPACT?
•As an Ambassador of the Maison, you are responsible for upholding the Cartier image and toprovide a consistent excellent client experience through the entire client journey
•You will handle the waiting time management by informing clients about the approximatewaiting times, providing stock information, and storytelling about the Maison and the boutique
•You will also ensure a smooth client flow and orientation throughout their journey in theboutique by assessing their needs and being prompt and positive in responding to theirconcerns
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We believe in shared success, and understanding that with your actions you elevate your team and brand.
To contribute to team success you:
•Have strong team spirit
•Maintain excellent communication in English and Mandarin
•Be digitally savvy and have strong organization skills
•Provides excellent service and client focused
•Exercise flexibility and take the initiative to serve at the highest standard
HOW DO WE KEEP YOU SMILING?
•A great opportunity to be a part of a dynamic and diverse team that goes the extra mile touphold outstanding service for our beloved clients
•This role will also help deepen your knowledge of luxury whilst enhancing your expertise inboutique operations and service
•Finally, a plethora of opportunities within Cartier and the Richemont Group to help you developand take your career to the next level
YOUR JOURNEY WITH US:
•After being shortlisted, you will first meet the HRBP to get to know YOU and give you a previewof the team dynamics and company culture
•Subsequently, you will be meeting with the Commercial Client and Operations Manager to divedeeper and assess your fit to this role. He/she will also share potential growth opportunitiesshould you be successful in this position
•Finally, you will meet with the Boutique Manager to find out more about how we operate andan opportunity for you to ask questions about the business and the Maison.