Credit Controller

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

MISSION

The Credit Controller reports to the Regional AP & AR Manager. The position is a 8 months contract, based in Villars-sur-Glâne within our Richemont Europe Teams, starting in June 1st, 2026 and is a full-time position (100%).

By joining our team, you will ensure a high level of efficiency covering all credit-related activities and administrative tasks for Richemont wholesale business offering an excellent customer service in perfect alignment with Markets & Maisons.

SCOPE

Average 400 accounts to follow up, with a mix of Maisons, countries, businesses, channels and types.

KEY RESPONSIBILITIES & DUTIES

• Qualitative management of customer’s portfolio in line with company’s credit policy and best interest.
• Handling incoming communication and reaching out to overdue customers.
• Risk management: exposure and credit limits monitoring, risk classes appropriate assignment, order releases, customer blocks and escalations.
• Management of reminders, customer statements, remittances vs. deductions, customer master data adjustments.
• Continuous follow-up of debtor’s accounts with ageing balance, SAP enrichment with dates, actions, non-payment reasons, promises to pay.
• Reconciliation and precise follow up of debtors’ accounts (clearings, refunds, disputes, documentation, sales deductions).
• Customer Dispute management with brands or appropriate department (sales, logistic, customer service, finance teams).
• Department stores internal processes understanding and precise follow up.
• Daily administrative tasks (invoice copies, accounts history, clearings details)
• Bad Debts Provision management: calculation, comments, and Group rules application with strict documentation.
• Audit requirements strict follow up, key AR controls adherence and company processes adaptation.
• Ensure cross-functions perfect alignment: Maisons, cash allocation, master data & contract, general accounting, controlling, ICS, AP.
• Provide metrics, dashboards and explanations behind trends and results: qualitative AR KPI’s reporting for Markets and Maisons.
• Support technical issues resolution in collaboration with SAP support teams, regional Key User or Cash Application

Your invaluable skills we are looking for:

• You hold a bachelor’s degree in Business Administration, Finance or equivalent;
• You are fluent in French and English with strong written and oral communication skills. A third language is a plus.
• You have a minimum of 3 years’ experience in a similar function;
• You have a capacity to learn and investigate transverse business flows with a strong analytical, problem-solving skills and organization skills;
• You are action-oriented, autonomous & service-oriented. 

Then, you must be the right talent to join our European regional team as Credit Controller. 

Still wondering why, you should apply?

• You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise.
• Challenging partnership, collaboration, integrity and agile learning are part of our great team spirit.
• You will interact with several stakeholders across functions and countries.
• Our offices will allow you to evolve in a modern and pleasant environment.

#Richemont #WeCraftTheFuture