Senior Engineer - Service Delivery Support Maintenance

Job description

Company

RNTBCI PL

Job Description

·  Provide Support to Nissan Europe counterparts on Service Now ,JIRA and vnext portal.
·  Need to Process service requests in Servicenow
·  Execute OTA campaigns and check campaign status
·  Monitor the campaign progress and take corrective actions and Liaise with Renault team bi weekly as vNext cloud server is shared between Renault-Nissan
·  Create Weekly Monitoring Status Reports for FOTA/MOTA and progress reports for each OTA campaign
·  To manage customer interactions and feedback implementationTo improve the productivity and Technical competency development to team

Job Family

Research & Development

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