IT Operations Specialist

Job description

Information Technology (IT) at Procter & Gamble is where we integrate business, innovation and technology to build a competitive advantage for the company. Our mission is clear -- we deliver IT to help P&G win with consumers.

Would you enjoy enabling the business manage day-to-day activities by providing uninterrupted use of data management services and solutions? Then this job might be for you!

An IT Operations Specialist is a non-manager position providing timely support valued solutions and services to business. In turn, the business is enabled to focus on conducting its own activities to meet our customers’ needs.

Responsibilities:

·  Operate technical tools to support critical business processes
·  Provide basic support for low complexity issues guided by knowledge articles
·  Execute service level quality and controls requirements
·  Drive operational excellence of the specified scope of work
·  Update documentation for ongoing operations
·  Build mastery of the chosen domain and technologies for the operations that you will be managing

Job Qualifications

Information Technology candidates must demonstrate strong leadership in the application of technical mastery to drive business results.

We are looking for candidates who possess the following core qualities:

·  Fresh graduates with Bachelor's degree in related field such as Information Technology and Computer Science courses; or professionals with up to 3 years experience at most.
·  Demonstrates a balance of business understanding and technical skills, mainly working hands-on with the technology
·  Proficient written and verbal communication skills to effectively collaborate with end users and stakeholders
·  Exhibits a passion for technology, continually takes initiative to update and improve one’s own skillsets to get job done
·  Demonstrates basic operational discipline to deliver results in timely manner and of quality

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job Schedule
Full time

Job Number
R000090986

Job Segmentation
Recent Grads/Entry Level (Job Segmentation)