Product Content Team Lead

Job description

Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you’ll bring your own ideas to the business- helping to shape the experience of our customers as part of a forward-thinking team.

As the Product Content Team Lead , you will be responsible for growing a team of Product Content Assistants who will be responsible for the on-site execution of all our products across our digital platforms.

You will also be coaching and developing the team to ensure we collectively provide the most engaging experience for our customers. As part of the Primark Digital team, you will be joining a fast-paced, commercial environment, with the opportunity to work with key stakeholders across the Primark business.

What You’ll Get

People are at the heart of what we do, so it is essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:

·  27 days of leave, plus bank holidays and if you want, you can buy 5 more.
·  Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria.
·  Primark Perks – Discounts with some local partner businesses to our offices

What You’ll Do:

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

·  Implement best practices in our data model to ensure guidelines are maintained. Set up best practices and guidelines for a System Coordinator to follow.
·  Accountable for driving process and systemic improvements through work with the relevant Product Owner.
·  Responsible for the System Coordinator’s output, supporting operational systemic administration within the Digital Team.
·  Take accountability for the end-to-end process of attribute creation and management.
·  Forge productive collaborations with the Buying & Merchandising, Marketing, and Content Executive teams to adapt to new product introductions and debuts, seeking out potential new Product Categories in PCM as applicable.
·  Engage with key stakeholders to ensure that our Digital and Product Hierarchies are fit for purpose, reacting to SEO and VM requirements.
·  Lead and review the operational output of all Product Content Assistants to ensure all product launches happen on time, and according to brand guidelines.
·  Support the business by being the source of reports and knowledge around product launches, status and attribute-specific merchandising

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

·  Previous, demonstrable experience building a team, with the ability to inspire, coach, and deliver in an operational environment.
·  Considerable experience within a digital retail environment, with some portion of that time spent developing a team.
·  Examples of being able to strategise and implement a customer journey on an e-commerce platform to facilitate positive trends in digital KPIs.
·  Has managed large projects as part of a varied, cross-functional stakeholder group.
·  Delivered significant operational projects on time, and to brief.
·  Prior experience with PIM & DAM systems
·  Extreme attention to detail and operational excellence to maintain their own - and others, workload; comfortable delegating tasks to team members.
·  The ability to coach and develop team members.
·  Enthusiastic about digital retail and delivering market-leading experiences for a customer.

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of innovative and experienced people where you’ll truly belong, collaborating on projects that will shape the future of our industry.

Apply to be part of our future and we’ll help you develop yours.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.