Scientific Communications Specialist | Calgary | Royal Canin Canada

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Job Summary

Royal Canin is a value-driven company that considers the true needs of the pet in the development of every single formula. Scientific & Corporate Affairs is at the heart of Royal Canin, learning about and sharing the science, research, and passion that goes into developing the best pet nutrition.

A Scientific Communication Specialist represents and promotes both Royal Canin and its products through education, support, and knowledge. Responsible for: participating in strategic planning sessions in a cross-business product planning team, implementing the marketing business plan and developing and executing training sessions and materials. Provides technical expertise enabling a high level of customer service for the Veterinary Case Consultation Service.

Key Accountabilities

·  Promotes Royal Canin brand awareness and products by liaising with veterinary clinics, key opinion leaders, veterinary schools, and animal health technician colleges. Provides support through public speaking engagements, and by participating in conferences, seminars, and national programs.
·  Develops technical training programs and resources as required (training presentations and workshops, clinical notes, technical bulletins, master reference file creation/updates, relevant journal articles, KOL messaging, conference updates) for a variety of audiences including internal and external stakeholders
·  Provide technical support to sales team through in-person discussions, training workshops, and seminars as required
·  Provides technical support to veterinary clinics through the case consultation service combining precise nutrition and best medicine approach.
·  Gathers competitive intelligence data through case consultation conversations, conference attendance, field activities and KOL liaisons and cascade the information to appropriate associates.

Key Lateral Responsibilities

·  Provides input and support to the development of eLearning and training content
·  Assistance with PRO and POS pillar needs as directed by Manager of Scientific Communications

Additional Competencies:

·  Functional/Technical skills – Advanced knowledge of and interest in companion animal (cats and dogs) veterinary medicine (current diagnostic and therapeutic procedures).

Key Technical Knowledge and Skills

·  Bilingual French/English, written and verbal is an asset
·  Strong knowledge of Royal Canin products and services
·  Ability to work independently and as part of a team
·  Strong organizational skills and attention to detail
·  Resilience to change, working under pressure and lean organizational structure
·  Extensive computer skills with Microsoft Office proficiency

Critical Learning Experiences

·  DVM with minimum 3 years in small animal practice

A criminal records check will be required for this position.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Mars Canada is committed to equity in employment and diversity. Mars Canada will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require a disability-related accommodation during this process, please inform Mars Canada of your requirements. For more information please review Mars Canada's Accessibility Policy and address any questions about that policy to

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