At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Ideal candidate profile
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of the children and adults participating in recreational activities. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Maintain an adequate supply of cups and water in recreation area. Clean fitness and recreation area restrooms and showers, wipe down fitness center machines, and remove towels, trash, and debris from fitness center area. Provide advice to individuals on the correct method of exercising with fitness equipment. Instruct group fitness classes at all ability levels. Provide guests with advice or lead guests on hikes, walks, or other physical activities. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move up and down stairs and/or service ramps; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.