Valet

Job description

Job Number 24064930
Job Category Housekeeping & Laundry
Location W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

ABOUT THE PROPERTY

The new W Ibiza is located in Santa Eulalia, which is a short drive from Ibiza city’s popular high-end entertainment zone.  Santa Eulalia is a charming town with various new upper-upscale hotels opening in recent years.  The hotel offers 162 rooms and suites and feature extensive F&B facilities with a signature restaurant, all day café with direct access from the boulevard, W Lounge,  Wetdeck, Beach Club  and Rooftop Destination Bar, as well as Away Spa.  

 

ABOUT THE BRAND

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.  Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.

 

POSITION SUMMARY

 

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.

Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a

flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the

cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.

Coordinate all repairs to appropriate persons and pick-up for delivery when completed.

 

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:      At least 1 year of related work experience.

Supervisory Experience:         No supervisory experience.

License or Certification:          None

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.