Human Resources & Payroll Executive, Pre-Opening - The St. Regis London
London (Greater London)
Job description
The St. Regis London
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite —a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.
Human Resources & Payroll Executive
We are seeking a detail‑driven, discreet, and service‑oriented Human Resources & Payroll Executive to join our pre‑opening team for one of London’s most anticipated luxury hotel launches.
In this key role, you will support the Director of Human Resources and the HR team in delivering an exceptional HR experience for associates, from recruitment and onboarding to associates engagement and HR administration.
This is an exciting opportunity for an HR professional who thrives in a dynamic environment, understands the importance of confidentiality, and is passionate about supporting and developing talent.
Key Responsibilities
· Assist the HR leadership team in handling and resolving daily Human Resources queries
· Support employees with internal and external transfer processes
· Monitor and assist hiring managers with recruitment, interview scheduling, and onboarding
· Coordinate pre‑employment checks including references, background verification, and right-to-work documentation
· Maintain accurate logs for applicants, pre‑employment checks, orientation, and internal transfers
· Create, update, and maintain personnel files and ensure accurate entry into HR systems
· Support delivery of new hire orientation and onboarding activities
· Ensure compliance with all employment laws and Marriott policies
· Maintain and update employee records including right-to-work and interview documentation
· Support payroll processing and maintenance of payroll records as required
· Prepare HR data reports and correspondence
· Provide administrative support including call handling, filing, and letter preparation
· Train new hires on HR processes, systems, and policies
· Build strong working relationships with associates and uphold the St. Regis culture of excellence
Core Competencies
We are seeking an individual who embodies the St. Regis values of excellence, discretion, and service. You will ideally bring:
· • Minimum 1 year of experience in Human Resources or a related administrative role
· Previous experience in a luxury or hospitality environment is highly desirable
· A passion for luxury hospitality and delivering an elevated associate experience
· Strong administrative skills with exceptional attention to detail
· The ability to maintain confidentiality and handle sensitive information with discretion
· Clear, professional communication skills both verbally and in writing
· A collaborative approach to building positive relationships across departments
· Proficiency in office software and confidence working with HR systems
· A high school diploma or equivalent qualification
At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
Financial Rewards
· Competitive salary designed to recognise excellence
· Workplace pension
· Company sick pay
· Additional holiday allowance
· Access to BenefitHub’s exclusive retail, wellness and travel privileges
· Friends & Family preferred rates at Marriott hotels worldwide
Career Development
· Clear pathway for internal promotions and transfers
· Cross department training to refine your craft and broaden your expertise
· Expert-led development programmes
· Continuous learning through structured programmes
· Premium eLearning platform access
· Be part of an exclusive pre-opening experience shaping the future of the property
Wellbeing Support
· Employee Assistance Programme
· Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
· Food & Beverage discounts across Marriott properties
· Year-round wellbeing initiatives and wellness activities
Recognition & Appreciation
· Award programmes celebrating exceptional performance
· The Astor Awards
· Distinctive Moments celebration
· Long service awards
· Key life moments celebrated – birthday, anniversaries, personal milestones and achievements
· Vibrant social calendar with team events and engagement activities
*Terms and Conditions Apply
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.