Human Resources Coordinator, Pre-Opening - The St. Regis London

Job description

Human Resources Coordinator

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ — a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

We are seeking a meticulous and dedicated  Human Resources Coordinator  to join our opening team at The St. Regis London. This role offers the rare opportunity to support the launch of one of London’s most anticipated luxury hotels and contribute to shaping an elevated associate experience from day one.

As Human Resources Coordinator , you will provide essential administrative and organisational support to the Human Resources team, ensuring smooth daily operations and supporting our commitment to exceptional associate engagement. Your work will help uphold the culture, standards, and values that define the St. Regis brand.

Key Responsibilities

·  Act as the first point of contact for HR enquiries, offering professional, courteous, and informed support to hosts, leaders, and applicants.
·  Maintain organised, accurate, and compliant HR filing systems, ensuring confidentiality and care when handling sensitive information.
·  Prepare and distribute clear, well-presented correspondence and internal communications using Microsoft Office and other applications.
·  Manage HR office supplies, including ordering, tracking, and maintaining a tidy and efficient workspace.
·  Create and maintain personnel files for new hires, ensuring all onboarding and right-to-work documentation is complete, compliant, and well-organised.
·  Contribute to smooth onboarding and offboarding processes, helping to deliver a positive and professional host experience.
·  Update and maintain HR systems with accurate and timely host information.
·  Support the planning and delivery of host engagement and wellbeing initiatives.
·  Promptly raise any employee relations concerns with HR leadership, using discretion and sound judgement.
·  Provide reliable administrative support across HR operations and assist with additional tasks as requested by HR leadership.

Core Competencies

We are seeking a highly organised and service driven professional who thrives in a luxury hospitality environment. You should have:

·  Previous experience in a similar role, ideally within the luxury hospitality industry.
·  Exceptional attention to detail and strong organisational skills.
·  A warm, professional communication style, both written and verbal.
·  The ability to handle confidential information with integrity.
·  A proactive approach with the ability to prioritise effectively in a fast-paced environment.
·  Confidence using computer systems, with proficiency in Microsoft Office and familiarity with HRIS platforms preferred.

Preferred Qualifications

·  Education: High school diploma or equivalent; further education in Human Resources or Hospitality is an advantage.
·  Related Work Experience: At least 1 year of experience in an HR, administrative, or hospitality-related role, ideally within a luxury environment.
·  Supervisory Experience: Not required.
·  Certifications: None required; HR-related certifications are beneficial but not essential.

At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

·  Competitive salary designed to recognise excellence
·  Enhanced pension
·  Life assurance
·  Company sick pay
·  Additional holiday allowance
·  Access to BenefitHub’s exclusive retail, wellness and travel privileges
·  Friends & Family preferred rates at Marriott hotels worldwide

Career Development

·  Clear pathway for internal promotions and transfers
·  Cross department training to refine your craft and broaden your expertise
·  Expert-led development programmes
·  Continuous learning through structured programmes
·  Premium eLearning platform access
·  Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

·  Private Medical Insurance
·  Employee Assistance Programme
·  Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
·  Food & Beverage discounts across Marriott properties
·  Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

·  Award programmes celebrating exceptional performance 
·  The Astor Awards
·  Distinctive Moments celebration
·  Long service awards
·  Key life moments celebrated – birthday, anniversaries, personal milestones and achievements
·  Vibrant social calendar with team events and engagement activities

*Terms and Conditions Apply

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.