Houseman

Job description

POSITION SUMMARY

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The Houseman is responsible for supporting the overall cleanliness, organization, and maintenance of guest rooms and public areas within the resort. This role provides essential assistance to the Housekeeping team by ensuring that all supplies, linen, and equipment are efficiently delivered and replenished. The Houseman maintains high standards of hygiene and presentation across all hotel spaces, contributing to a positive guest experience. Duties include cleaning public areas, assisting room attendants, handling waste disposal, reporting maintenance issues, and ensuring all work areas meet safety and cleanliness standards.

 

Support Room Attendants by delivering linen, amenities, guest supplies, and cleaning materials to assigned areas. Maintain cleanliness and presentation of public areas , including lobbies, corridors, restrooms, staircases, and back‑of‑house spaces. Collect, sort, and transport soiled linen to the designated laundry area and replenish clean linen on floors. Assist with deep cleaning projects , including carpet shampooing, furniture moving, and high‑dusting as required. Ensure all guest requests (additional amenities, pillows, towels, etc.) are delivered promptly and professionally. Handle waste collection and disposal following hygiene and safety standards. Ensure all housekeeping equipment (vacuum cleaners, carts, trolleys) is kept clean, organized, and in good working condition. Report any maintenance issues or safety hazards immediately to the Supervisor or Engineering team. Maintain cleanliness of service areas , including pantries, storage rooms, and housekeeping offices. Support event setups or operational needs when required, such as moving furniture or preparing areas for functions. Follow all hotel safety protocols , chemical-handling guidelines, and environmental policies. Uphold the resort’s service culture by maintaining a professional, courteous, and helpful attitude at all times.

PREFERRED QUALIFICATION

Education: Form 7 pass.

Related Work Experience: Previous  experience as a Houseman in a hotel or resort environment is preferred..

Supervisory Experience: No supervisory experience.

License or Certification: A valid Group 2 full driver’s license is mandatory.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.