Duty Loss Prevention Officer

Job description

Join our vibrant team at W London

Explore an exciting new career path where your natural talent is celebrated. W London's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

W London - Why anywhere else?

·  Meals  - Tasty and Varied Complimentary Meals in our Green Room canteen.
·  Discretionary Accommodation Service Charge -  Paid each month! 
·  Holiday - 23 days of holiday excluding public holidays (increase to 27 days with length of service
·  Dry Cleaning - For your uniform
·  Company Pension   Scheme
·  Take Care  Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
·  Develop and Grow  - Comprehensive Training and Development
·  Celebrate  - Awards and Recognition Celebrations
·  Events -  Monthly Calendar of Associate Focused & Fun Events
·  Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
·  Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
·  Spa Discounts  – 30% discount in our Away Spa

What will you be doing?

·  Patrol all areas of the property and assist guests with room access
·  Monitor security feeds and conduct daily physical hazard inspections
·  Respond to accidents and assist guests/employees during emergency situations
·  Defuse guest disturbances and escort individuals from the property if necessary
·  Conduct investigations, gather evidence, and facilitate interviews with relevant parties
·  Complete required shift reports and maintain confidentiality of all loss prevention documents

What we're looking for

·  Strong communication skills
·  A history of thriving in stressful situations
·  A team-first attitude
·  A gift for paying attention to the smallest details
·  Exercise good judgment and maintain a professional demeanor

To be considered for this role, all applicants must have proven right to work in the United Kingdom.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.