Quality Tech - Team Lead

Job description

Requisition ID:  830927 
Position: Full-Time
 

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

 

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

 

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

GENERAL FUNCTION

The Quality Assurance Team Lead is responsible for assisting the Quality Supervisors in the achievement of business goals such as quality, productivity, breakage  and costs by providing direction to Quality Techs 1 and 2 and in consultation with Production managers and Supervisors.

Ensuring the Quality System function and development of assigned QS associates.

 

MAJOR DUTIES AND RESPONSIBILITIES

·  Sets work schedules, provides training and coaching, conducts performance evaluations and sets departmental goals and expectations in accordance with the goals of the facility.
·  Leads in the identification of quality, process, workflow and personnel concerns and works to resolve these quickly according to company policy, practice, and guidelines.
·  Facilitates team workflow management, workforce scheduling, and team member placement to ensure the department, facility, and organizational goals are met or exceeded.
·  Utilizing the Quality Managements System and ISO9001 standards - conducts, leads and implements the appropriate process audits; the audits will identify the need for the appropriate containment, corrective, and preventive actions, which minimize or eliminate process deviations and non-conforming product results.
·  Facilitates data collection, summary and analysis to support problem solving activities that will lead to root cause problem solving, team building strategies, process control methods, and continuous improvement actions in order to meet or exceed the facility key internal and external operating metrics.
·  Leads personnel and activities associated with Inbound Inspection to ensure timely and accurate receipt, review, and disposition of identified purchased products.
·  Interviews and plans appropriate training for new team members
·  Interacts with associates to establish rapport with team members, takes an interest in the individual and their work and obtains knowledge of workplace issues.
·  Lead team members’ performance and discipline issues in a timely manner. Evaluates performance expectation plans (30/60/90 days, mid-year, and year-end) with team members to meet individual goals and facility objectives.
·  Communicates business needs, schedule changes, process problems, success stories, etc.
·  Maintains adherence to company policies, safety standards and good housekeeping practices.
·  Assumes additional responsibilities and performs special projects as needed or directed.

 

BASIC QUALIFICATIONS

·  Bachelor’s degree or equivalent experience
·  2+ years supervisory or management experience
·  5+ years’ experience in Quality Control
·  Proficiency in MS Office
·  Knowledge and understanding of Statistical Process Control including trend analysis
·  Knowledge and understanding of Lean Manufacturing principles and concepts
·  Advanced problem solving skills
·  Good knowledge of optical theory and hands-on application
·  Good technical knowledge of lab process
·  Excellent Supervisory and leadership skills
·  Excellent verbal and written communication skills
·  Competent in PC skills and the use of statistical information
·  Ability to work with peers and upper level management

 

PREFERRED QUALIFICATIONS

·  Six Sigma Green Belt or Black Belt
·  Certified Quality Engineer
·  Optical Training/Certification
·  3+ years optical manufacturing lab experience
·  ISO9001 Lead Auditor Certified

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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Nearest Major Market: Columbus
Job Segment: Six Sigma Black Belt, Lean Six Sigma, Six Sigma, Facilities, Supply Chain, Management, Operations

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