Sales Advisor – Bruton Street
City of London (Greater London) Sales
Job description
ROLE MISSION
The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.
KEY ACCOUNTABILITIES
Contribute to the teamwork by the accomplishment of the goals set by the Store Management
Create and develop a positive relationship with the customers, from the first contact to the farewell
Meet and exceed CRM and retention goals
Effectively use the Client Book to nurture the relationship with the existing and potential customers
Create and cultivate a network of contacts to expand potential customer base
Gather information about the market: new trends, events, competitors' activities and products
Effectively interact and collaborate with colleagues in the store and in the company at large
Implement stock procedures according to company standards and guidelines
Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks
Desired profile
Qualifications :
KEY REQUIREMENTS
At least 3 years of experience in a sales position in a luxury brand
Fluent in English
Good knowledge of men's formalwear
Good knowledge of high-end fashion field
MTM specialization is a plus
Listening and communication skills
Flexibility to work in a multicultural context
Networking and proactivity
Self-development attitude
Sense of ownership
Ability to be mobile on the sales floor for extended periods
Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season