KERING EYEWEAR ICT Service Desk Specialist

Job description

About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

Your opportunity

La risorsa verrà inserita nel team ICT, riportando all’ICT On Site Support Coordinator.

How you will contribute

· 
Garantire la risoluzione dei ticket di servizio IT, monitorandone la corretta evasione e gli eventuali processi di escalation.

· 
Gestire le attività programmate di sostituzione e riparazione/riconfigurazione PC.

· 
Gestire l’aggiornamento tecnologico dei PC aziendali.

· 
Gestire l’inventario e le scorte assets IT ed accessori.

· 
Garantire la manutenzione e gestione della telefonia fissa/mobile.

· 
Assicurare la gestione della sicurezza fisica e logica nei PC e smartphones aziendali.

· 
Contribuire allo sviluppo di flussi procedurali sulla piattaforma di gestione servizio IT al business.

· 
Garantire l’aggiornamento dei manuali di servizio al business.

· 
Predisporre e gestire i beni aziendali relativamente ai processi di hiring/leaving.

· 
Garantire la creazione dei nuovi profili aziendali (e-mail, utenze su gestionali interni).

· 
Fornire supporto ai colleghi del team IT Application per il corretto setup e funzionamento delle soluzioni di business.

· 
Fornire supporto IT per eventi commerciali/istituzionali fuori sede.

Who you are

· 
1-2 anni di esperienza nel ruolo

· 
Fluent English

· 
Buone capacità di comunicazione

· 
Spirito di collaborazione e Team Work

· 
Passione ed entusiasmo

Why work with us  

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. 

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.  Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. 

·  Full time
·  Europe
·  Italy