GUCCI Client Advisor

Job description

We are looking for a Client Advisor to join our team in Rotterdam De Bijenkorf on a full time basis initially on a 1-year contract. Fluent Dutch and English are mandatory. Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Key accountabilities

·  Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
·  Effectively uses cross- and upselling techniques to maximize sales opportunities
·  Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques
·  Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
·  Develops local and international client base and seeks to recruit and develop top clients.
·  Enhances the client’s experience by providing them with useful insights into the local lifestyle trends (theatre, arts, travel, etc)
·  Combines styling knowledge with the ability to mix-and-match products to best serve the client

Key Requirements

·  Experience working in fashion retail or hospitality preferable
·  Track record of individual performance delivering sales results
·  Passion for and sound knowledge about Gucci and luxury fashion
·  Fluent in English and Dutch mandatory
·  Ability to work varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

·  Full time
·  Europe
·  Netherlands