GUCCI Client Advisor

Job description

RESPONSIBLITIES:

Sales & Client Service

· 
Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication

· 
Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty

· 
Proactive achievement of monthly sales objectives

· 
Follow-up on client enquiries and requests, including after sales services, proactively and independently

· 
Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs

· 
Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information

· 
Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

· 
Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

Operations

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Adhere to all in-store SOPs

· 
Assist with cashiering and daily closing settlement

· 
Stocks receiving and packing in the respective categories assigned

· 
All other related duties as assigned by the Store Manager

Inventory Control

· 
Conduct category scans for inventory purposes

· 
Assist with stock maintenance and cycle counts

· 
Replenishment of display merchandise as required

Requirements:

· 
Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion

· 
Customer service oriented and driven in sales

· 
Independent individual with strong decision making skills

· 
Inquisitive mindset with the ability to engage

· 
Passionate in growing a career within the luxury fashion industry

·  Full time
·  Asie
·  Singapore