BALENCIAGA Department Manager (Nanjing Deji)

Job description

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Store Management: Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand. Sub-Job Family Description - Department/Floor Manager: Manages every operation in the department or on the floor to guarantee a unique customer experience. Collaborates with store manager and assistant store manager in smooth running of operations, loss prevention compliance, human resources management and visual merchandising presentation.

About us

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.

While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.

Since October 2015, Demna Gvasalia has designed both men’s and women’s collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

We are currently seeking a Department Manager who will report to the Store Manager.

Your opportunity

You will oversee and be responsible for implementing a clienteling mindset among your team in order to guarantee the quantitative and qualitative goals.  You will behave as a brand ambassador and a proactive sales professional, operate according to the goals and processes fixed by the Store and Associate Store Director.

How you will contribute

·  Implement action plans defined with the Store director and ensure follow-up
·  Communicate high quality relevant feedback and act as a bridge between Store Director and Store team
·  Create and maintain a positive and motivating work environment
·  Identify and develop the strengths of each store team member, supporting professional growth through training and coaching approach
·  Ensure Balenciaga Signature and Client experience are executed and consistent over time
·  Ensure that all the processes are in compliance with legal, safety, internal requirements,
·  sustainability, HR and stock organization

Who you are

·  Proven successful experience on selling and managing sales teams
·  Inclusive leadership style and excellent organizational skills
·  Adaptability, persuasiveness, risk-taking & dynamic
·  High sensitivity to clients’ experiences and loyalty
·  Good command of both spoken and written English and Chinese
·  Good PC skills such as MS Office and other digital tools

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

·  Full time
·  Asie
·  Mainland China