Business Intelligence Manager

Job description

Business Intelligence Manager

Date: Jul 8, 2026

Location: 

Dubaï, AE, 114190
#job-location.job-location-inline { display: inline; }

Brand: KEOLIS

Contract Type: Permanent contract

The Business Intelligence (BI) Manager is responsible for leading the development, deployment, and continuous improvement of Keolis-MHI’s data visualization and reporting capabilities. Operating within the Business Strategy & Performance department, this role plays a pivotal part in supporting Keolis-MHI decision-making, operational visibility, and digital transformation. The BI Manager ensures that performance data is presented in a meaningful and accessible way, leveraging tools such as Power BI to create dashboards, trend reports, and predictive insights.

 

KEY RESPONSIBILITIES

Strategic

·  Develop and maintain a company-wide business intelligence strategy aligned with performance reporting, strategic objectives, and digital transformation goals.
·  Design scalable BI dashboard structures to support long-term growth in performance data usage and complexity.
·  Contribute to high-level decision-making by transforming raw performance data into strategic insights and visual narratives.
·  Deliver structured Power BI training sessions to Keolis-MHI staff across departments to promote self-sufficiency in dashboard usage, support data-driven decision making, and build organizational capability in digital reporting tools.

 

Financial

·  Lead value creation by enabling detailed performance monitoring, benchmarking, and cost-efficiency analysis through data visualization.
·  Identify trends and anomalies in KPI data that impact contractual penalties or incentives and contribute to attribution-related analytics.

 

Stakeholder / Customer 

·  Collaborate closely with internal stakeholders, including the Performance team and department heads, to design and deliver BI products that meet end-user needs.
·  Ensure BI tools support RTA and Keolis-MHI reporting expectations and contribute to the preparation of regulatory dashboards.
·  Present findings, visualizations, and recommendations to internal clients and stakeholders with clarity and impact.

 

Operational 

·  Lead the design and development of dashboards in Power BI, ensuring that they are accurate, intuitive, and responsive to evolving business needs.
·  Translate business questions into reporting logic, working closely with the Engineering Data team to validate and structure data sources.
·  Maintain a library of standardized reports, dashboards, and data visualizations to support ongoing performance tracking and strategic reviews.
·  Support the automation and streamlining of manual reporting processes across the organization.

 

Capability / People 

·  Build BI capability across departments by promoting performance data literacy and training end-users on dashboard functionality and insights.
·  Act as a change agent for digital reporting maturity, encouraging a shift from Excel-based to dynamic, real-time data environments.

 

    Dimensions

·  Responsible for all digital visualization of performance data within the Business Strategy & Performance team.
·  Primary owner of all Power BI dashboards, linked to both contractual KPIs and internal operational reporting.
·  Key contributor to executive reporting, strategic reviews, and cross-departmental performance discussions.
·  Interfacing regularly with Engineering Data, Performance, and IT teams to ensure platform alignment and data accessibility.
·  Office environment. Occasional travel may be required.

 

EDUCATIONAL QUALIFCATIONS

Min.

Required

Desirable

Education

·  Bachelor’s degree in data Analytics, Engineering, or a related field.

·  Master’s degree or formal training in data science, business intelligence, or digital transformation.

Experience

·  Relevant experience in business intelligence, data visualization, or performance reporting roles.
·  Power BI Expertise:
·  Proven experience designing, building, and maintaining Power BI dashboards and data models.
·  Performance Management and Analysis:
·  Experience developing dashboards and reports for executive performance reviews and KPI tracking.
·  Cross-Functional Coordination:
·  Demonstrated ability to work across teams to define data requirements, align KPIs, and support decision-making.
·  Digital Transformation:
·  Experience replacing manual processes with automated BI solutions.
·  International experience

·  Public transportation sector experience preferred.

 

Skills / Training

·  Fluent in English.
·  Proficient in Microsoft Power BI, Excel, and other Microsoft 365 tools.
·  Familiarity with data warehouse integration preferred.

 

Job Segment: Business Intelligence, Manager, Performance Management, Data Warehouse, Law, Technology, Management, Human Resources, Legal