Team Manager at John Lewis Milton Keynes

Job description

Job Type

Customer Service

Location

Milton Keynes

Partnership Level

8

Closing Date

18/12/2024

Vacancy Type

Permanent

Salary

£27,500.00 - £38,900.00 Annual

Salary Frequency

Annual

Hours of Work

Various hours of full time work (37.5 hours per week) across seven days to include early starts, evenings and alternative weekends. Exact rotas will be discussed at interview

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance:

· 
2 x Team Manager opportunities, 1 x permanent and 1 x 4 month secondment

· 
Expected secondment end date: May 2025

Duties and Responsibilities:

Taking full responsibility for your department, you'll be commercially-minded and enjoy generating sales by motivating your team to deliver positive results. Contributing to the overall growth of the branch is what it's all about.

You'll develop and mentor your Partners to be the best they can be. Your enthusiasm for selling will enable you to develop and coach Partners whilst delighting our customers.

You'll have solid leadership and communication skills which you'll get to showcase when you are required, on occasion, to take on the responsibility of Duty Manager and Deputy Head of Branch.

Desirable experience skills and qualifications:

· 
Retail management or front line customer service management

· 
Stakeholder management or project management

Things to consider:

· 
This role may be subject to pre-employment screening

· 
We occasionally close vacancies early in the event we receive a high volume of applications and therefore recommend you apply early

· 
Print off the job description now if you require it and ensure you attach an up-to-date CV

Good luck!

Duties and Responsibilities

Our Partners have been delighting our customers for 150 years and we need exceptional leaders to continue our legacy and to propel us into the future. As ambassadors for the John Lewis Partnership, you'll develop and uphold our reputation.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/