Boat Skipper, Brownsea Castle

Job description

Job Type

Customer Service

Location

Poole - Brownsea Island

Partnership Level

9

Closing Date

16/01/2025

Vacancy Type

Permanent

Salary

£24,400.00 - £32,500.00 Annual

Salary Frequency

Annual

Hours of Work

37.5 hours per week, varying shift pattern between 07:00 & 23:20, some overnight duty cover required

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance

·  Working pattern - This role is based on Brownsea Island in Poole harbour. Average weekly hours 37.5 (see example rota below). 
·  On call overnight on a rotational basis up to 3 times a week, being a duty Skipper.
·  Live in accommodation is available. 
·  Salary range - The salary range for this role is set at £24,400 - £32,500
·  Contract type - This is a permanent role

About the role

Brownsea Castle, located on Brownsea Island, Poole is operated as a hotel for John Lewis Partnership Partners.  A short ferry trip brings you to our island getaway across beautiful Poole Harbour.

As Boat Skipper you will operate a safe and professional scheduled boat service taking passengers on and off Brownsea Island daily, throughout the year.

You'll work as part of the wider hotel team delivering a great guest experience, and ensuring safe operating procedures are adhered to at all times.

You'll operate the boats with due consideration to fuel economy and to an agreed schedule. Safety is important in the role so you will need to be familiar with and meet all legislative requirements with regard to the boats and boat service.

Part of your role will be to support the hotel with the delivery of guest luggage, hotel supplies, contractors and guests between the mainland and the hotel.

You'll undertake routine maintenance and tasks associated with ensuring ongoing vessel compliance. Due to the island being owned by the National Trust you'll work alongside their operation where shared resources and support are required at times to maintain the boat service.

You'll take pleasure in providing a consistently outstanding guest experience .

Example of rota pattern:-

Week 1                                          

Mon 07:00 -18:00       

Wed 08:00 - 23:15      

Fri 07:00 -18:00  

Week 2  

Tues 07:00 - 23:15

Fri 07:00 -18:00   

Week 3    

Sun 08:00 - 23:15 

Tue 08:00 - 23:15

Fri 07:00 -18:00  

Sat 07:00 - 23:15                             

                                                                     

To view the job outline:-

 

External applicants - please view the attached job outline

Internal applicants - please use your internal email address to view this folder:-

https://drive.google.com/drive/folders/1j0S7kh1XISUBylWcvMUeSsq8YPcaLwhx?usp=sharing

Essential skills you’ll need:- 

·  Hold an appropriate MCA qualification to operate a class V passenger vessel in category C waters.
·  Boat Master Licence
·  Good communication skills
·  Excellent time-keeping
·  Proven record of relevant experience
·  Willingness to gain additional qualifications appropriate to the role

Desirable skills you could bring:-

·  Boat and engine maintenance skills
·  First Aid qualification

Benefits of the Partnership and the role 

️ - Full-time working holiday entitlement 22  days holiday, plus public and bank holidays

⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

- You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

-  Simple cycle to work support scheme

- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

-  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/  

 

Important Information - Application and Interview Process 

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview. 

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

We occasionally close vacancies early in the event we receive a high volume of applications, therefore, we recommend you apply early.

Please be aware that due to the nature and activities of this role, all successful candidates will have a DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website .

For internal use only:

 

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/